Problem

Cause

Solution

Paper is loaded skewed

Paper may not be stacked

Make sure the stack of paper

(printing is skewed)

correctly in the sheet feeder.

is straight in the sheet feeder.

 

 

Make sure the right side of the

 

 

stack of paper is aligned against

 

 

the right side of the sheet

 

 

feeder and the paper guide is

 

 

aligned against the left side.

 

 

Make sure the paper exit path

 

 

is clear.

 

 

 

Multiple sheets load

Paper may not be stacked

Make sure paper is installed

into unit at the same

correctly.

correctly in the sheet feeder.

time

Sheets of paper may be

Be sure to fan the stack of

 

 

sticking together.

paper before placing it in the

 

 

sheet feeder.

Too much paper may be stacked in the sheet feeder.

Different types of paper may be stacked in the sheet feeder.

Make sure the paper rest is extended and the paper is stacked correctly in the sheet feeder.

Make sure the stack of paper does not exceed the limit mark. If necessary, remove a few sheets from the sheet feeder.

Do not stack more than approximately 100 sheets of plain paper in the sheet feeder.

Do not force the stack into the sheet feeder.

Load just one type of paper.

Make sure you are loading paper that matches the specifications of this unit.

See Appendix A, Specifications, for details.

Transparencies or back print film do not feed correctly

The film may not be loaded correctly.

Make sure you load no more than 50 sheets of transparencies or 10 sheets of back print film in the sheet feeder.

10-18 Troubleshooting

Chapter 10

Page 278
Image 278
Canon C3500 user manual Right side of the sheet