Problem

Cause

Solution

Colors in a line are

The print settings may not

If you are printing high

uneven or different

be the best for the images

density color graphics on

from previous lines

you are printing.

plain paper, change the Media

 

 

Type setting from Plain Paper

 

 

to Coated Paper.

 

 

Be sure to experiment with

 

 

different settings and different

 

 

types of paper.

 

 

 

Hue changes

The print nozzles may be

Clean the print head. See

 

clogged with dust.

page 9-8.

 

A BJ tank may be empty.

Replace empty BJ tanks as

 

 

needed. See page 9-16.

 

 

 

Blue looks like purple

Blue prints out as purple

Within the MultiPASS printer

 

because of the difference in

driver, selecting Match (screen

 

color technology used by

match) in the Color Adjustment

 

the screen and printer; the

dialog box of the Custom Setting

 

screen uses RGB (Red, Green,

window will result in a lighter

 

Blue) color and the MultiPASS

blue. If you are not using

 

uses CMYK (Cyan, Magenta,

screen matching, decreasing

 

Yellow, Black) color. Due to the

the amount of magenta by 30%

 

technology differences, when

produces a royal blue.

 

cyan and magenta are mixed

If you are just looking for a

 

together, blue prints dark blue

 

nice blue color, try cyan. It

 

or purple compared to the screen.

 

prints beautifully and fast

 

 

 

 

and is available in almost all

 

 

applications that support color.

 

 

 

Color images are

Check to see if your MultiPASS

If so, change the Media Type

missing some detail

printer driver is set to Plain

setting from Plain Paper to

 

Paper, Color Mode, and

Coated Paper.

 

Halftoning=Pattern.

 

Paper Feeding Problems

Problem

Cause

Solution

Paper does not load

The sheet feeder may contain

Make sure the stack of paper

 

too many sheets.

in the sheet feeder does not

 

 

exceed the limit mark.

 

Paper may not be inserted

Make sure the stack of paper

 

correctly.

is inserted into the sheet feeder,

 

 

and the paper guide is adjusted

 

 

correctly.

Troubleshooting

Chapter 10

Troubleshooting 10-17

Page 277
Image 277
Canon C3500 user manual Paper Feeding Problems