Remove the document Close the operator panel | Canon C3500 guide

Remove the document.

Close the operator panel.

❍While holding the operator panel open, remove the document.

❍Pull it in either direction, but DO NOT force it.

❍If a multipage document is loaded, remove the entire document from the ADF.

❍Gently press the operator panel until it clicks closed.

❍Fan and stack the sheets, and replace the stack in the ADF.

❍Start your operation again.

10-4 Troubleshooting

Chapter 10

Image 264

Canon C3500 user manual Remove the document Close the operator panel

Contents

MultiPASS C3500 Copyright DisclaimerTrademarks Power Requirements LocationOrder Information Case of Equipment Malfunction Users in Canada Canon Canada INC Hours a DAY, 7 Days a Week Using Your Documentation ConventionsQuick Start Guide User’s Manual Viii Contents Using the MultiPASS Desktop Manager Sending Faxes With the MultiPASS C3500 Setting the Resolution Setting the Contrast Scanning With the MultiPASS C3500 Working With Documents in The Desktop Manager Setup and Other Utilities in the Desktop Manager Maintaining the MultiPASS C3500 Troubleshooting Appendix a SpecificationsAppendix B Using the MultiPASS C3500 as a Stand-alone Fax Introduction Supplies and Accessories BJ Cartridges and BJ Tanks Canon Specialty Papers Getting Help From Canon Canon Canada Important Safety Instructions Servicing the MultiPASS C3500 Introduction Main Components of the MultiPASS C3500 Front View Back View Inside the Printer Area Using the Operator Panel Document feed leverLCD display One-touch Speed Dial/Function buttons Stop buttonNumber buttons Special Function Buttons Arrow buttons Loading Paper in the Sheet Feeder Preparing Documents for Faxing Copying, or Scanning Loading the Document Feed the document Setting the Document Feed Lever Adding Pages to the Document Identifying Your Documents Copying Documents FeedPress Select If necessary If the Power Goes Out Using Switch BoxesMiscellaneous Printing With MultiPASS C3500 Paper Handling Selecting PaperPlain Paper Glossy Photo Paper High Resolution Paper Shirt Transfers Greeting CardsBubble Jet Paper water resistant Fabric Sheets Paper Guidelines High Gloss FilmTransparencies Assorted Paper Starter Kit Installing a Printer Driver Printing a DocumentStart your Make sure Printer Setup Within Windows Using the Printer Driver in Windows 98/95Opening the Printer Properties Dialog Box in Windows 98/95 Using the Windows Tabs GeneralDetails Paper Graphics Setting Specifying Your Printing Options Recommended Graphics Settings Driver settings To achieve Print Quality Color Model Results Using the Setup Analyzer Printing Speed Versus Color For Quick Color PrintingFor High Quality Color Printing For Monochrome Printing Other Ways to Improve Print Speed in Windows Use Monochrome when possible Use primary colors when printing presentation graphicsLimit the number of colors on each Use the Draft print quality Setting the Paper Thickness Lever Cartridge Printer Settings for Various Print Media Loading Paper Automatically Feeding Paper Support up Auto Feed Guidelines Paper Limit Mark No GAP Here Manually Feeding Paper When you are prompted, insert the single sheet Printing On Envelopes Arrange the stack of envelopes on a firm surface Now you can start your print operation Using Canon’s Specialty Papers Specialty Paper GuidelinesPaper type Drying time Uncurling Back Print Film Canon’s High Resolution Paper HR-101 Using the Paper Output GuidesAbout five Minutes Using the Cleaning Sheet Set up Printing With the MultiPASS C3500 Fabric Sheet FS-101 To feed the sheetOn the one Dial keypad Printing On a Fabric Sheet Insert Dry and then wash the fabric sheet Printing On Banner Paper Paper can flow over the edge as it exits the unit Adjust TrayPaper along One Length Required Place the paper behind the MultiPASS on a flat surface Insert the first sheet into the sheet feeder until it stops Open Printing With the MultiPASS C3500 Using the MultiPASS Desktop Manager Starting the MultiPASS Desktop Manager Exploring the MultiPASS Desktop Manager Window Menu BarDocument Toolbar Action Toolbar Folders ListWork Area Command Bar Status Bar Using the Desktop Manager Folders System-defined FoldersBox Folder User-defined Folders Scan FolderSent Fax Folder Trash Folder Creating a New Folder Viewing Documents in the Desktop Manager Document View List View Sorting Documents in the List Viewing Documents Setting Up the Address Book Opening the Address Book Working With Address Book Entries Sorting the Address Book Adding and Editing an Individual Address Entering Fax Numbers, Phone Numbers, Mail Addresses Character Description Adding and Editing a Group Address Using a Group Address Printing the Address BookDeleting an Address Book entry Importing an Address Book Importing Addresses From a Text File Exporting the Address Book Using the MultiPASS Desktop Manager Sending Faxes With Sending a Document Regular DialingParty’s fax Number Press START/COPY Automatic Dialing Load Dialing Sending a Document Using Group Dialing Redialing ManualAutomatic Resending a Fax After an Error To Cancel Automatic Redialing Manual Sending Pick up the telephone and dial the other party’s fax numberOther party Cancel Sending Press StopOr # Transmitting the Document Dial the other party’s number Adjusting the Quality of Your Faxes Setting the Resolution FAX Standard Setting the Contrast Button Sending PC Faxes Specifying Send Fax Information Specifying a Fax Recipient Including a fax recipient from the Address Book Defining Send Fax Options Removing a fax recipientAdding a new recipient to the Address Book Entering a subject Previewing the cover Entering fax sender information Processing the Fax Entering a memoDeleting the fax after sending Including annotations Canceling the fax Sending the fax laterHolding the fax Creating a Fax Memo Sending a PC Fax From a Windows Application Sending Faxes With the MultiPASS C3500 Using the Send Fax Manager Fax Status ToolbarFaxes Sent Area Active QueuedScheduled Retry Stopping an Active Job Sending a Scheduled, Held, Failed, or Stopped PC FaxSending a Fax Using the Fax Log Viewing a JobDeleting a Job Displaying the Fax Log Designing a Fax Cover Opening the MultiPASS Cover Page Designer Using the Cover Page Designer File Toolbar Image Toolbar Annotation ToolboxData Fields Variables Layout Area New command From File menu Creating a New CoverWith Background Preparing the Cover Page Background SaveImporting a cover page background Setting Preferences From the File Menu Adding Labels and Text Adding text to the cover Adding Graphics Editing text added to a cover Creating a text stamp Editing a text stamp Removing an image or text stampInserting a text stamp Creating a Drawing Graphic Adding Variable Data FieldsInserting a field Modifying a Predefined Fax Cover Adjusting Text and Variable Fields Resizing a field Adjusting the Orientation and View Copying FieldsRemoving an Annotation Adjusting the Display Straightening a Document Display Scrolling through a Zoomed Cover Editing the Base Image Selecting an area of a coverCropping a cover Flipping a cover Changing Text Attributes Adding Additional Annotations to Your Cover Changing Text ColorAligning Fields Adding a Sticky-Note Annotation Highlighting Your Document Adding a sticky-noteEditing the text in a sticky-note Reverting to the Last Saved Version Renaming a Cover Printing a Cover Deleting a Cover Receiving Faxes Receiving Documents Receiving Documents Automatically-Fax Only Mode How Fax/Tel Mode Works Receiving Documents Manually-Manual Mode Using the Telephone for Remote Reception of a Fax Using an Answering Machine-Ans. Machine Mode Using the MultiPASS With an Answering Machine Printing Documents Received in Memory Receiving While Copying, Printing, or Registering Receiving Faxes to the MultiPASS Desktop Manager Receiving a Fax Into the In Box Printing a Received Fax When Your Computer Is Off Using the Distinctive Ring Pattern Detection Drpd Feature Types of Ring Patterns Incoming Call Your Setting From Fax From Telephone How Drpd Responds to Calls Scanning With MultiPASS C3500 Exploring the ScanGear Window Preview Area Scanning With the Desktop Manager Displaying Information About the Scan DriverScan Option Tabs Scanning From a Windows Application Setting the Preview Scan Options Setting the Scan ModeGrayscale Text Enhanced Setting the Scan Resolution Creating a Custom Resolution Setting Preferences Setting Paper Size Setting a Custom Paper SizeSelecting a Standard Paper Size Setting Black and White Options Clearing the Preview AreaThreshold Halftone Adjusting the Preview Image View Adjusting the Selection SizeChanging the View Size Displaying Rulers Moving an Image Reversing the Image Tone Mirroring an ImageRotating an Image Scaling the Image Output Size Adjusting Contrast and Brightness Scanning With the MultiPASS C3500 Managing Your Documents Desktop Manager Selecting Documents in the Desktop Manager Selecting a Document in Document View Selecting a Document in List View Printing a Document in the Desktop Manager Creating a Folder Moving a Document Copying a Document Renaming a Document or FolderCopying a Document Within the Same User-defined Folder Copying a Document From One Folder to Another Deleting a Document or Folder Restoring a Deleted Document Deleting a DocumentDeleting a Folder Emptying the Trash Folder Importing a Document Exporting a Document Attaching a Document to Electronic Mail E-mail Manipulating a Document in Document View Arranging Documents in Document ViewScrolling Through a Multi-page Document Arranging documents manually Removing a Page From a Document Splitting a Document Setting Up the Index Merging a DocumentIndexing and Searching for Documents Adding a creator to the index Adding an owner to the index Adding keywords to the index Assigning Index Criteria to Documents Documents in Desktop Manager Working With Documents in the Desktop Manager Searching for Your Documents Word Match Search On Chapter Modifying a Document Exploring the MultiPASS Viewer Window MultiPASS Viewer window is similar to this Menu Bar Adjusting the Size and View of a Document Adjusting the Size of a DocumentDocument Display Area Adjusting Your View of a Document Changing the Document Orientation Adjusting the Document and Display Size Scrolling through a Zoomed Cover Editing the Base Image Cropping a documentFlipping a Document or Selected Area Setting Font Defaults Adding Annotations to Your Document Adding Text to a Document Editing text added to a document Adding a Sticky-Note Inserting a Stamp Creating a Text Stamp Highlighting Your Document Revising Your Annotations Highlighting a region Selecting One or More Annotations Moving an AnnotationResizing the Annotation Printing the Document Adjusting the MultiPASS Viewer Default Options Previewing the Document Before Printing Working With Documents in the Desktop Manager Setup and Other Utilities in the 8 Desktop Manager Fax Setup Setting Up Fax Preferences Setting Up Send Fax Options VolumeDate Format Display Language Setting Up Advanced Send Fax Options Restoring the Default Settings Error Correction ECM Off Hook AlarmOn Error Resend Speed Setting Up Receive Fax Options Answer Receive ModePaper Size Reduction Answer Silent Receive Answer Number of RingsReceive Conditions Report Print Setting Up Advanced Receive Fax Options Ink/Toner Saver Mode Fax/Telephone Switching Options Default Action If No Answer to TelephoneAnswering Machine Mode Options Receive Fax If No Signal Drpd Switch Options Remote ReceiveRemote Identification Number Ring Pattern Setting Up Speed Dial Assignments Assigning an Individual to a Speed Dial Code Defining a Group Speed Dial Code System Setup Launcher Setup Include Annotations OnMail Attachments Document Deletion Setup and Other Utilities in the Desktop Manager Using the Launcher Editing a Launcher Application Making a Phone Call From the Desktop Manager Placing a Phone Call Using the MultiPASS Server Using the Minimized MultiPASS Server Using the MultiPASS Server Window Status Messages Error Warning Closing the MultiPASS Server Removing the MultiPASS Server From StartUp Restarting the MultiPASS Server Disconnecting the MultiPASS Adding the MultiPASS Server to StartUp Uninstalling the MultiPASS Software Uninstalling the Desktop ManagerRemoving the Printer and Fax Drivers Uninstalling the Scan Software ScanGear Completing the Uninstall ProcessReinstalling the Desktop Manager Maintaining MultiPASS Guidelines Routine Maintenance Cleaning Inside the MultiPASS Cleaning the Scanner Components Clean Components Separation guideWhite sheet and scanning glass Separation roller When you are finished, close the operator panel Printing the Nozzle Check Press Function Press either Buttons untilAppears in the LCD Cleaning the BJ Cartridge Print Head Press Function BJ Cartridge Guidelines BC-21e Color BJ CartridgeBC-20 Black BJ Cartridge BC-22e Photo BJ Cartridge BJ Cartridge and BJ Tank Maintenance Using Ink Replacing the BJ Cartridge Grasp both sides and lift it up Lift the green Dispose Slide the BJ cartridge straight into the cartridge holder Close the printer cover, and press Cartridge button Replacing a BJ Tank in the BC-21e Color BJ Cartridge Button Open Chapter Close the printer cover, and press the Cartridge button Storing a BJ Cartridge Open Ink Cartridge Storage BoxClose Transporting the MultiPASS All traysPage Maintaining the MultiPASS C3500 Troubleshooting Troubleshooting Paper Jams Jams in the Automatic Document Feeder ADF Remove the document Close the operator panel Jams in the Sheet Feeder Gently pull any jammed paper out of the unit Message Error Code Cause Action LCD Messages #001 Document is Jammed in the ADF Message Error Code Cause Action Shows the percentage Nnnn Printing Problems Problem Cause Solution Problem Cause Solution Problem Cause Solution Print Quality Problems Specifications Color Printing Problems Paper Feeding Problems Right side of the sheet Faxing Problems Appendix A, Specifications Document Problem Cause Solution Print quality is poor Telephone Problems Copying Problems General Problems Using Other Bi-directional Devices Technical NotesMultiPASS Hardware Cannot Initialize Memory Clear Report Memory Files Deleted Specifications a Printing Specifications Paper Weight Printable Area-Papers Margin Inches BJ Cartridges BC-21e Color BJ Cartridge Facsimile Transmission/reception memory Ink saver Copier Scanner Effective scanning width MultiPASS Desktop Manager for Windows Scanned image General Specifications Telephone Space Requirements Receiving Faxes and Phone Calls Automatically-Fax/Tel Mode Option Description/Settings LCD Menu System OptionDescription/Settings Entering Information in the MultiPASS Time using Entering Your User InformationTwice Enter today’s Press START/COPY twice when the date and time are entered When the fax Then pressAgain MultiPASS returns to standby mode