LCD Messages

The following messages are displayed in the LCD when the

MultiPASS is performing a function or encounters an error.

The Error Code appears on the Activity Report.

Message

Error Code

Cause

Action

AUTO REDIAL

The MultiPASS is

 

 

waiting to redial the

 

 

other party’s number

 

 

because the line was

 

 

busy or the other

 

 

party did not answer

 

 

when you tried to send

 

 

the document.

Wait for the MultiPASS to try redialing. If that doesn’t work, wait until the MultiPASS starts to dial the number, then press STOP to cancel redialing. Try to send the document again at a later time.

BUSY/NO SIGNAL

#005/018

The telephone number

 

 

you dialed is busy.

The fax number dialed was incorrect.

The other party’s fax is not working.

The other party is not using a G3 machine.

The touch tone/rotary pulse setting on your MultiPASS is incorrect.

The receiving fax did not answer within 35 seconds.

CARTRIDGE JAMMED

Cartridge holder cannot

 

move. This is normally

 

due to a paper jam.

Try sending the document at a later time.

Check the fax number and dial again.

Contact the other party and have them check their fax.

Contact the other party and have them send or receive the document using a G3 machine.

Set your MultiPASS to the setting that matches your telephone line (see page 8-4).

Contact the other party and have them check their fax. You can try to send the document manually. For an over- seas call, add pauses to the registered number.

Clear the paper jam or whatever is obstructing the cartridge holder and then press STOP. Do not attempt to move the cartridge holder manually.

10-6 Troubleshooting

Chapter 10

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Canon C3500 user manual LCD Messages, Message Error Code Cause Action