Canon C3500 user manual Specifications

Problem	Cause	Solution
Print quality is not what	BJ cartridge may be	Make sure the BJ cartridge
you expect (continued)	installed incorrectly.	and/or BJ tanks are installed
		correctly.
	A BJ tank in the BC-21e	Replace BJ tanks as necessary.
	Color BJ Cartridge may be	See page 9-16.
	empty.
	The print head may be	The BJ cartridge may need
	worn out.	to be replaced. Replace it with
		a new one (see page 9-11).
Output appears jagged	The resolution selected via	Check your printer driver to
	printer driver may be	see what Print Quality you
	Draft (180 dpi).	have selected. Printing in Draft
		mode will give the output a
		jagged look. Changing the
		Print Quality to Standard
		should correct this problem.
Fonts do not print as	Bitmapped fonts designed	Make sure you installed an
smoothly rounded	for dot matrix printers do	outline font manager, such
characters	not print smoothly rounded	as Adobe® Type Manager or
	characters when used with	Bitstream® Facelift, or that
	high resolution printers like	you are choosing a TrueType®
	the MultiPASS.	font.
	Certain MS fonts, such as	Choose another font.
	MS Serif, will print jagged.
Output is faint	You may be using Draft	Try using Standard print
	print quality or Fine mode.	quality.
Printing takes too	You may be using Fine	Turn off Fine mode.
much time	mode.
Blurred or smudged ink	The print medium you are	Try a different paper type;
	using may not be supported	however, use only print media
	by the MultiPASS.	specified in Appendix A,
		Specifications.
	You may be printing on	Paper has a right side for
	the wrong side of the sheet.	printing. If the print quality is
		not as clear as you would like,	Troubleshooting
		try turning the paper over and
		printing on the other side.

Chapter 10 Troubleshooting 10-15