1Enter the System Setup program and verify that the diskette drive is configured correctly. See "Entering the System Setup Program" on page 45.
2Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 151.
3Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4Open the system. See "Opening and Closing the System" on page 68.
5Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board.
6Ensure that a power cable is properly connected to the drive.
7Close the system. See "Opening and Closing the System" on page 68.
8Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
9Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the problem persists, continue with the following steps.
10Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
11Open the system. See "Opening and Closing the System" on page 68.
12Close the system. See "Opening and Closing the System" on page 68.
13Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
14Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next step.
If the tests fail, see "Getting Help" on page 165.
15Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.
16Open the system. See "Opening and Closing the System" on page 68.
17Close the system. See "Opening and Closing the System" on page 68.
Troubleshooting Your System
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