Dell R300 owner manual Troubleshooting Expansion Cards

10If your system has hot-pluggablehard drives in a front-loading drive bay (when available), verify that the cable connections between the SAS/SATA backplane and the SAS controller are correct. See "Installing the Backplane Board" on page 102.

11Close the system. See "Opening and Closing the System" on page 68.

12Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 165.

Troubleshooting Expansion Cards

NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

Problem

•Error message indicates a problem with an expansion card.

•Expansion card performs incorrectly or not at all.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

1Run the appropriate online diagnostic test for the expansion card which is exhibiting issues. See "Using Dell PowerEdge Diagnostics" on page 151. Follow any recommended actions provided by the diagnostics. If the problem persists, go to the next step.

2Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3Open the system. See "Opening and Closing the System" on page 68.

4Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" on page 95.

5Close the system. See "Opening and Closing the System" on page 68.

Troubleshooting Your System

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