Dell PowerEdge R300 Systems Hardware Owner’s Manual
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
December
Notes, Notices, and Cautions
P/N XK127
Contents
Using the System Setup Program
Installing System Components
System Setup Options
Configuration
Opening and Closing the System
Power Supplies
System Board Service-Only Procedure
4 Troubleshooting Your System
Safety First-For You and Your System
5 Running the System Diagnostics
Troubleshooting a Fan
6 Jumpers and Connectors
Glossary
Using Custom Test Options
System Board Connectors
Contents
About Your System
Other Information You May Need
Enters the System Setup program. See Entering the System Setup
Accessing System Features During Startup
Enters the boot mode selection screen, allowing you to choose a boot
Front-Panel Features and Indicators
Power-on indicator
Used to troubleshoot software and device
Table 1-2. Front-Panel Components continued
drive-status indicator green and
Hard-Drive Indicator Codes
green drive-activity indicator
Blinks green three seconds, amber three seconds, and
Back-Panel Features and Indicators
Connecting External Devices
Power supply status
Power Indicator Codes
Green indicates that a valid AC source is connected to the
NIC Indicator Codes
activity indicator
LCD Status Messages
The NIC is connected to a valid link partner
the System Setup program
SYSTEM NAME
A 62-character string that
can be defined by the user in
Table 1-6. LCD Status Messages continued
E1410
CPU # IERR
support.dell.com for the
E1414 CPU #
Started Guide
Table 1-6. LCD Status Messages continued
Table 1-6. LCD Status Messages continued
Table 1-6. LCD Status Messages continued
Table 1-6. LCD Status Messages continued
Table 1-6. LCD Status Messages continued
has had a memory multi-bit
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
I1916
Video Off in
System Messages
Alert! Unsupported
Table 1-7. System Messages continued
address, read value
Table 1-7. System Messages continued
address, read value
No boot device
No boot sector on
No timer tick
PCI BIOS failed to
PCIe Fatal Error
cables are securely connected
address
SATA port x was turned
Time-of-day not set
Table 1-7. System Messages continued
Warning Messages
Diagnostics Messages
Alert Messages
Entering the System Setup Program
Using the System Setup Program
Responding to Error Messages
Using the System Setup Program
System Setup Options
Main Screen
Page
Displays information related to microprocessors speed
Memory Information Screen
Displays the family, model, and stepping of the
CPU Information Screen
specified processor
SATA Configuration Screen
Integrated Devices Screen
device attached to Port A. When set to Auto default, the
device attached to Port B. When set to Auto default, the
Serial Communication Screen
Redirection default
Options are On without Console Redirection, On with
On without Console
System Security Screen
VT 100/VT 220 default
When set to On with Pre-boot Measurements, the
When set to On without Pre-boot Measurements, the
before power is turned off
operating system, the system performs an orderly shutdown
System and Setup Password Features
Exit Screen
Using the System Password
5 To confirm your password, type it a second time and press Enter
Using the Setup Password
Disabling a Forgotten Password
Entering the BMC Setup Module
Baseboard Management Controller Configuration
BMC Setup Module Options
Using the System Setup Program
Installing System Components
Recommended Tools
Inside the System
Installing System Components
Figure 3-1. Inside the System
cover latch
system cover
redundant power supplies optional
SAS external controller daughter card
hot plug hard drive bays 0 and
dual fan module bays 1 and 2 4 fans
Front Bezel
Removing the Front Bezel
Opening and Closing the System
Replacing the Front Bezel
Opening the System
Closing the System
System Board Shroud
Removing the System Board Shroud
Installing the System Board Shroud
tab slots
Hard Drives
Removing a Drive Blank
Installing a Hard-Drive Blank
Removing a Hot-Plug Hard Drive
Installing a Hot-Plug Hard Drive
3 Install the hot-plug hard drive
Replacing a Hard-Drive Carrier
Installing a Hard Drive Into a Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing System Components
screws
hard drive
drive carrier
Optical Drive
Removing the Optical Drive from the System
Installing the Optical Drive
optical-drive interface cable
Installing the Optical Drive in the Optical Drive Tray
Removing the Optical Drive From the Optical Drive Tray
Cooling Fan Modules
optical drive tray
Removing the Fan Assembly
power supply fan bay assembly
SAS expansion card data cable
Installing the Fan Assembly
Power Supply Fan Assembly
Removing the Power Supply Fan Assembly
3 FANMOD connector on power distribution board
fan cables and connector
Installing the Power Supply Fan Assembly
Power Supplies
Removing a Power Supply
Replacing a Power Supply
Installing the Optional Internal USB Memory Key
Internal USB Memory Key
internal USB connector
RAC Card
Removing the RAC Card
RAC-card system board connector
Installing a RAC Card
Installing an Expansion Card
Expansion Cards
Removing an Expansion Card
Riser Cards
Removing the Riser Card
Installing the Riser Card
center riser card alignment
Backplane Board
Removing the Backplane Board
power cable
backplane center release latch
Memory Module Installation Guidelines
Installing the Backplane Board
System Memory
Rank 3, 4 DIMM2A and DIMM2B Rank 5, 6 DIMM3A and DIMM3B
Installing Memory Modules
memory-module socket ejectors
Removing Memory Modules
Processor
Replacing the Processor
4 If applicable, disconnect the SAS cable connector on the expansion card
8 Release the socket-release lever before opening the processor shield
Installing a Processor
c Close the processor shield. See Figure
System Battery
Replacing the System Battery
4 Locate the battery socket. See System Board Connectors on page
Control Panel Assembly Service-only Procedure
Removing the Control Panel Assembly
control-panel circuit board securing
display-module securing screws
Installing the Control Panel Assembly
Power Distribution Board
Removing the Power Distribution Board
power-distribution board fan module
power-distribution board system bay
System Board Service-Only Procedure
Replacing the Power Distribution Board
Removing the System Board Assembly
13 Pull up on the plunger that secures the system board tray to the chassis floor. See Figure
Installing the System Board Assembly
14 Install the memory modules. See Installing Memory Modules on page
Safety First-For You and Your System
Troubleshooting Your System
Start-Up Routine
Troubleshooting the Video Subsystem
Troubleshooting External Connections
Checking the Equipment
Troubleshooting the Keyboard
Troubleshooting Serial I/O Problems
Troubleshooting the Mouse
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
If the problem is resolved, replace the interface cable
Troubleshooting a NIC
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
6 Open the system. See Opening and Closing the System on page
Troubleshooting an Internal USB Key
Troubleshooting a Diskette Drive
Page
Troubleshooting an Optical Drive
Troubleshooting a SCSI Tape Drive
Troubleshooting a Hard Drive
Troubleshooting a Hot-plug Hard Drive
2 Remove the front drive bezel. See Removing the Front Bezel on page
Troubleshooting a SAS or SAS RAID Controller
CtrlC for a SAS controller CtrlR for a SAS RAID controller
Troubleshooting Expansion Cards
If the problem persists, go to the next step
Troubleshooting the Microprocessors
11 Close the system. See Opening and Closing the System on page
Using Dell PowerEdge Diagnostics
Running the System Diagnostics
System Diagnostics Features
Running the System Diagnostics
When to Use the System Diagnostics
System Diagnostics Testing Options
Selecting Devices for Testing
Using Custom Test Options
Selecting Diagnostics Options
Viewing Information and Results
System Board Connectors
Jumpers and Connectors
System Board Jumpers
NIC 2 connector
NIC 1 connector
Connector for the SATA C optical drive device ODD
Riser Card Connectors
Control Panel Assembly Connectors
internal USB key cable connector
5 control-panel system board connector JPlanar
backplane connector BP12C
SAS/SATA Backplane Board Connectors
Expansion Card Connectors for SAS Controller Daughter Cards
Figure 6-6. Expansion Card Connector for the RAC Card
TOE key connector 44 pin
DRAC5 cable connector 50 pin
memory module slot
Disabling a Forgotten Password
SAS6ir card cable connectors
center riser connector
SAS6ir card
7 Open the system 8 Install the password jumper plug
Jumpers and Connectors
Getting Help
Contacting Dell
Getting Help
Glossary
bus - An information pathway between the components of a system. Your system contains an expansion bus that allows the processor to communicate with controllers for the peripheral devices connected to the system. Your system also contains an address bus and a data bus for communications between the processor and RAM
directory - Directories help keep related files organized on a disk in a hierarchical, “inverted tree” structure. Each disk has a “root” directory. Additional directories that branch off the root directory are called subdirectories. Subdirectories may contain additional directories branching off them
GB - Gigabytes 1024 megabytes or 1,073,741,824 bytes. However, when referring to hard-drive capacity, the term is usually rounded to 1,000,000,000 bytes
Page
kg - Kilograms 1000 grams kHz - Kilohertz
Page
pixel - A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down
serial port - An I/O port used most often to connect a modem to your system. You can usually identify a serial port on your system by its 9-pin connector
system configuration information - Data stored in memory that tells a system what hardware is installed and how the system should be configured for operation
VGA - Video graphics array. VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards
ZIF - Zero insertion force
Glossary
Index
Page
Page
Page
Page
video troubleshooting
USB key troubleshooting
warning messages warranty wet system troubleshooting
