Index | Dell R300 guide

USB key troubleshooting, 137

V

video troubleshooting, 124

W

warning messages, 43

warranty, 11

wet system troubleshooting, 130

184

Index

Image 184

Dell R300 owner manual Index

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m December XK127 Contents Removing the Front Bezel Replacing the Front Bezel Contents Entering the BMC Setup Module BMC Setup Module OptionsMemory Information Screen Installing a Hard Drive Into a Drive Carrier Removing the Fan Assembly Installing the Fan AssemblyOpening and Closing the System Removing the Optical Drive From the Optical Replacing a Power Supply Installing the Optional Internal USBInstalling an Expansion Card Removing an Expansion Card Installing the Backplane Board Control Panel Assembly Service-only 113116 123 Troubleshooting Power Supplies Troubleshooting System MemoryTroubleshooting an Internal USB Key Troubleshooting a Diskette Drive Disabling a Forgotten Password 162 153155 158 Contents Other Information You May Need About Your System Accessing System Features During Startup Front-Panel Features and Indicators Front-Panel Features and Indicators About Your System Power button Using the power button Power is turned off. If the powerPower button is enabled Power on. For more information, see Status indicator on the back blink until System error messagesDisplays an error code followed by System has been powered on Hard drive Hard-Drive Indicator Codes Amber About Your System Off six seconds Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indicator Codes NIC Indicators Link indicator LCD Status Messages On the network E1000 Call SupportE1114 Temp Ambient E1115 Temp Planar E1211 Romb Batt E1214 ## PwrGdE1215 ## PwrGd E1226 PCI Rsr E1410 E1414 CPU #Thermtrip E1418 CPU # E141C CPU Mismatch E141F CPU ProtocolE1420 CPU Bus Perr E1421 CPU Init E161C PS # Input LostE1624 E1710 Channel E171F Pcie Fatal E1712Err B## D## Config E1811 HDD ## RbldAbrt E1812 HDD ## E2011 Mem Config E2013 Shadow BiosController E2017 Timer Fail E1A15 SAS Cable C E2018 Prog Timer E2019 Parity ErrorE2020 CPU Config E201A SIO Err Disable Dimm E2110E2111 SBE Log E2112 Mem Spare Solving Problems Described by LCD Status Messages Removing LCD Status MessagesI1916 Video Off W1228 Romb Batt System Messages Memory is disabled than one Dimm is Update RemoteConfiguration Bios Update Attempt Reset failed Error RemoteAccess Controller Failure Error Manufacturing mode Keyboard ControllerDetected Memory address line No boot device No boot sector onNo timer tick PCI Bios failed to PCIe Fatal Error Reset SlotRead fault Requested sector not found Update attempt Seek error ROM bad checksum =Sata Port x drive Not found Please run Setup Timer chip counterFailed TPM configuration Protected mode Error has caused System resetCode update loaded Mode change from RAID error Installed memoryConfiguration is Configurations Diagnostics Messages Alert Messages Entering the System Setup Program Responding to Error Messages System Setup Options Using the System Setup ProgramMain Screen System if any changes were made Main System Setup Program Screen Or DVD drive. See Sata Configuration Screen on Boot SequenceOn the hard drives installed in your system Cache size, and so on. See Table Memory Information Screen Displays the family, model, and stepping CPU Information ScreenSpecified processor Sata Configuration Screen Port is enabled if devices are attached to the portPort is enabled if devices optional diskette drive are Integrated Devices Screen Serial Communication Screen System Security Screen Setup Password field and then change Password Status option to Unlocked. In this state, youUsing the System Password option Stores the pre-boot measurements compliant with At default settings When set to Deactivate, the TPM is disabledTPM Clear No default Power Button System and Setup Password Features After power is restored. When set to Off, the systemRemains off after power is restored Exit Screen Using the System Password Using the System Setup Program Using the Setup Password Disabling a Forgotten Password See Disabling a Forgotten Password on Entering the BMC Setup Module Baseboard Management Controller ConfigurationBMC Setup Module Options Using the System Setup Program Installing System Components Recommended Tools Inside the System Page SAS/SATA backplane cable SATA/SAS backplane cable Connector System board shroudLeft riser One optional slimline drive Removing the Front Bezel Front BezelBezel Opening and Closing the System Replacing the Front Bezel Opening the System Closing the System System Board Shroud Removing the System Board Shroud Installing the System Board Shroud Hard Drives Removing a Drive Blank Installing a Hard-Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Hard drive Drive carrier release handle Replacing a Hard-Drive Carrier Installing a Hard Drive Into a Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Hard drive Installing System Components Optical Drive Removing the Optical Drive from the System Installing the Optical Drive Optical-drive interface cable Installing the Optical Drive in the Optical Drive Tray Removing the Optical Drive From the Optical Drive Tray Cooling Fan Modules Removing the Fan Assembly 10. Installing and Removing the Fan Assembly Securing posts Installing the Fan Assembly Power Supply Fan AssemblyRemoving the Power Supply Fan Assembly Fanmod connector on power distribution board Installing the Power Supply Fan Assembly Power SuppliesRemoving a Power Supply Replacing a Power Supply Installing the Optional Internal USB Memory Key Internal USB Memory Key 13. Installing an Internal USB Key Front control board USB memory key Installing System Components RAC Card Removing the RAC Card 14. Removing and Installing a RAC Card RAC-card ribbon cable Installing a RAC Card Installing an Expansion Card Expansion Cards Removing an Expansion Card Riser Cards Removing the Riser Card Installing the Riser Card Pins Backplane Board Removing the Backplane Board 101 SAS interface cable Installing System ComponentsBackplane Memory Module Installation Guidelines Installing the Backplane BoardSystem Memory Sample Memory Module Configurations Total 512 MB Installing System ComponentsRank 3, 4 DIMM2A and DIMM2B Rank 5, 6 DIMM3A and DIMM3B 103 104 Installing Memory Modules12 GB 24 GB Socket Alignment keys Installing System Components 105 Removing Memory Modules ProcessorReplacing the Processor 107 19. Installing and Removing the Heat Sink Release levers Installing a Processor 109 Installing System Components System Battery Replacing the System BatterySystem battery is a 3.0-volt V, coin-cell battery 111 Installing System Components Removing the Control Panel Assembly Control Panel Assembly Service-only Procedure113 114 Display module Display-module cable Control-panel cable Installing the Control Panel Assembly 115 Power Distribution Board Removing the Power Distribution Board Fan module cable connector Power supply connectors Installing System Components117 Cover System Board Service-Only Procedure Replacing the Power Distribution Board Removing the System Board Assembly 119 120 System board tray Installing the System Board Assembly 121 Installing System Components Safety First-For You and Your System Management software Documentation Monitors power indicatorStart-Up Routine 123 Troubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty 124 Checking the Equipment Troubleshooting the Keyboard 125 Troubleshooting Serial I/O Problems Troubleshooting the Mouse Troubleshooting a USB Device Troubleshooting a Serial I/O Device127 If the problem is not resolved, proceed to the next step NIC cannot communicate with network Troubleshooting a NIC129 Troubleshooting a Wet System Liquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting a Damaged System131 Troubleshooting the System Battery Troubleshooting Power Supplies 133 Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 135 Action System cannot read data from a USB memory key Troubleshooting an Internal USB Key137 Error message indicates a diskette-drive problem Troubleshooting a Diskette Drive138 139 Troubleshooting an Optical Drive Troubleshooting a Scsi Tape Drive 141 Troubleshooting a Hard Drive 142 Troubleshooting a Hot-plug Hard Drive 143 144 Troubleshooting a SAS or SAS RAID Controller 145 Action Troubleshooting Expansion Cards 147 Troubleshooting Your System Troubleshooting the Microprocessors 149 Troubleshooting Your System System Diagnostics Features Using Dell PowerEdge Diagnostics151 Running the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options Using Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options 153 Viewing Information and Results System Board Connectors System Board Jumper Settings DescriptionJumpers and Connectors System Board Jumpers USB connector System ID LED indicator156 157 Riser Card Connectors System board connectorCenter Riser RISER1 Left Riser RISER2 Internal USB connector USB3 Control Panel Assembly Connectors159 SAS/SATA Backplane Board Connectors Expansion Card Connectors for SAS Controller Daughter Cards NIC port connector Jumpers and Connectors External port connectors161 SAS6ir card cable connectors Center riser connector 163 164 165 Contacting DellGetting Help 166 167 Amperes AC Alternating current 168 Celsius 169 170 171 172 173 174 175 176 System diskette See bootable diskette System memory See RAMTCP/IP Transmission Control Protocol/Internet Protocol 177 VAC Volts alternating current VDC Volts direct current 178 179 Index Index 181 Accessing system features Power indicatorsRiser card, 99 system board, 121 USB memory key Riser card, 98 system board Internal connector for memory key USB device troubleshooting 183 Index