Troubleshooting the Microprocessors
Problem
•Error message indicates a processor problem.
•
•A heat sink is not installed for each processor.
Action
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.
1If possible, run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 151.
2Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3Open the system. See "Opening and Closing the System" on page 68.
4Ensure that each processor and heat sink is properly installed. See "Installing a Processor" on page 109.
5Close the system. See "Opening and Closing the System" on page 68.
6Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7If possible, run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 152.
If the tests fail or the problem persists, continue to the next step.
8Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9Open the system. See "Opening and Closing the System" on page 68.
Troubleshooting Your System
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