Troubleshooting Power Supplies | Dell R300 specs

Troubleshooting Power Supplies	133
Troubleshooting System Cooling Problems	134
Troubleshooting a Fan	134
Troubleshooting System Memory	135
Troubleshooting an Internal USB Key	137
Troubleshooting a Diskette Drive	138
Troubleshooting an Optical Drive	140
Troubleshooting a SCSI Tape Drive	141
Troubleshooting a Hard Drive	142
Troubleshooting a Hot-plug Hard Drive	143
Troubleshooting a SAS or SAS RAID Controller . . . .	145
Troubleshooting Expansion Cards	147
Troubleshooting the Microprocessors	149

5 Running the System Diagnostics . . . . . . 151

Using Dell PowerEdge Diagnostics	151
System Diagnostics Features	151
When to Use the System Diagnostics	152
Running the System Diagnostics	152
System Diagnostics Testing Options	152

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Contents

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Dell R300 owner manual Troubleshooting Power Supplies, Troubleshooting System Memory, Troubleshooting an Internal USB Key

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m December XK127 Contents Memory Information Screen Entering the BMC Setup Module BMC Setup Module OptionsRemoving the Front Bezel Replacing the Front Bezel Contents Installing a Hard Drive Into a Drive Carrier Removing the Fan Assembly Installing the Fan AssemblyOpening and Closing the System Removing the Optical Drive From the Optical Replacing a Power Supply Installing the Optional Internal USBInstalling an Expansion Card Removing an Expansion Card Installing the Backplane Board Control Panel Assembly Service-only 113116 123 Troubleshooting Power Supplies Troubleshooting System MemoryTroubleshooting an Internal USB Key Troubleshooting a Diskette Drive Disabling a Forgotten Password 162 153155 158 Contents Other Information You May Need About Your System Accessing System Features During Startup Front-Panel Features and Indicators Front-Panel Features and Indicators About Your System Power button Using the power button Power is turned off. If the powerPower button is enabled Power on. For more information, see Status indicator on the back blink until System error messagesDisplays an error code followed by System has been powered on Hard drive Hard-Drive Indicator Codes Amber About Your System Off six seconds Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indicator Codes NIC Indicators Link indicator LCD Status Messages On the network E1000 Call SupportE1114 Temp Ambient E1115 Temp Planar E1211 Romb Batt E1214 ## PwrGdE1215 ## PwrGd E1226 PCI Rsr E1410 E1414 CPU #Thermtrip E1418 CPU # E141C CPU Mismatch E141F CPU ProtocolE1420 CPU Bus Perr E1421 CPU Init E161C PS # Input LostE1624 E1710 Channel Err B## D## E1712E171F Pcie Fatal Config E1811 HDD ## RbldAbrt E1812 HDD ## E2011 Mem Config E2013 Shadow BiosController E2017 Timer Fail E1A15 SAS Cable C E2018 Prog Timer E2019 Parity ErrorE2020 CPU Config E201A SIO Err Disable Dimm E2110E2111 SBE Log E2112 Mem Spare Solving Problems Described by LCD Status Messages Removing LCD Status MessagesI1916 Video Off W1228 Romb Batt System Messages Memory is disabled than one Dimm is Update RemoteConfiguration Bios Update Attempt Reset failed Error RemoteAccess Controller Failure Error Manufacturing mode Keyboard ControllerDetected Memory address line No boot device No boot sector onNo timer tick PCI Bios failed to PCIe Fatal Error Reset SlotRead fault Requested sector not found Update attempt Seek error ROM bad checksum =Sata Port x drive Not found Please run Setup Timer chip counterFailed TPM configuration Protected mode Error has caused System resetCode update loaded Mode change from RAID error Installed memoryConfiguration is Configurations Diagnostics Messages Alert Messages Entering the System Setup Program Responding to Error Messages System Setup Options Using the System Setup ProgramMain Screen System if any changes were made Main System Setup Program Screen Or DVD drive. See Sata Configuration Screen on Boot SequenceOn the hard drives installed in your system Cache size, and so on. See Table Memory Information Screen Specified processor CPU Information ScreenDisplays the family, model, and stepping Sata Configuration Screen Port is enabled if devices are attached to the portPort is enabled if devices optional diskette drive are Integrated Devices Screen Serial Communication Screen System Security Screen Setup Password field and then change Password Status option to Unlocked. In this state, youUsing the System Password option Stores the pre-boot measurements compliant with At default settings When set to Deactivate, the TPM is disabledTPM Clear No default Power Button System and Setup Password Features After power is restored. When set to Off, the systemRemains off after power is restored Exit Screen Using the System Password Using the System Setup Program Using the Setup Password Disabling a Forgotten Password See Disabling a Forgotten Password on BMC Setup Module Options Baseboard Management Controller ConfigurationEntering the BMC Setup Module Using the System Setup Program Installing System Components Recommended Tools Inside the System Page SAS/SATA backplane cable SATA/SAS backplane cable Connector System board shroudLeft riser One optional slimline drive Bezel Front BezelRemoving the Front Bezel Opening and Closing the System Replacing the Front Bezel Opening the System Closing the System System Board Shroud Removing the System Board Shroud Installing the System Board Shroud Hard Drives Removing a Drive Blank Installing a Hard-Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Hard drive Drive carrier release handle Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Drive CarrierReplacing a Hard-Drive Carrier Hard drive Installing System Components Optical Drive Removing the Optical Drive from the System Installing the Optical Drive Optical-drive interface cable Installing the Optical Drive in the Optical Drive Tray Removing the Optical Drive From the Optical Drive Tray Cooling Fan Modules Removing the Fan Assembly 10. Installing and Removing the Fan Assembly Securing posts Removing the Power Supply Fan Assembly Power Supply Fan AssemblyInstalling the Fan Assembly Fanmod connector on power distribution board Removing a Power Supply Power SuppliesInstalling the Power Supply Fan Assembly Replacing a Power Supply Installing the Optional Internal USB Memory Key Internal USB Memory Key 13. Installing an Internal USB Key Front control board USB memory key Installing System Components RAC Card Removing the RAC Card 14. Removing and Installing a RAC Card RAC-card ribbon cable Installing a RAC Card Installing an Expansion Card Expansion Cards Removing an Expansion Card Riser Cards Removing the Riser Card Installing the Riser Card Pins Backplane Board Removing the Backplane Board Backplane SAS interface cable Installing System Components101 System Memory Installing the Backplane BoardMemory Module Installation Guidelines Sample Memory Module Configurations Total 512 MB Installing System ComponentsRank 3, 4 DIMM2A and DIMM2B Rank 5, 6 DIMM3A and DIMM3B 103 12 GB 24 GB Installing Memory Modules104 Socket Alignment keys Installing System Components 105 Replacing the Processor ProcessorRemoving Memory Modules 107 19. Installing and Removing the Heat Sink Release levers Installing a Processor 109 Installing System Components System Battery Replacing the System BatterySystem battery is a 3.0-volt V, coin-cell battery 111 Installing System Components 113 Control Panel Assembly Service-only ProcedureRemoving the Control Panel Assembly 114 Display module Display-module cable Control-panel cable Installing the Control Panel Assembly 115 Power Distribution Board Removing the Power Distribution Board Fan module cable connector Power supply connectors Installing System Components117 Cover System Board Service-Only Procedure Replacing the Power Distribution Board Removing the System Board Assembly 119 120 System board tray Installing the System Board Assembly 121 Installing System Components Safety First-For You and Your System Management software Documentation Monitors power indicatorStart-Up Routine 123 Troubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty 124 Checking the Equipment Troubleshooting the Keyboard 125 Troubleshooting Serial I/O Problems Troubleshooting the Mouse 127 Troubleshooting a Serial I/O DeviceTroubleshooting a USB Device If the problem is not resolved, proceed to the next step 129 Troubleshooting a NICNIC cannot communicate with network Troubleshooting a Wet System Liquid spilled on the system Excessive humidity 131 Troubleshooting a Damaged SystemSystem was dropped or damaged Troubleshooting the System Battery Troubleshooting Power Supplies 133 Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory 135 Action 137 Troubleshooting an Internal USB KeySystem cannot read data from a USB memory key 138 Troubleshooting a Diskette DriveError message indicates a diskette-drive problem 139 Troubleshooting an Optical Drive Troubleshooting a Scsi Tape Drive 141 Troubleshooting a Hard Drive 142 Troubleshooting a Hot-plug Hard Drive 143 144 Troubleshooting a SAS or SAS RAID Controller 145 Action Troubleshooting Expansion Cards 147 Troubleshooting Your System Troubleshooting the Microprocessors 149 Troubleshooting Your System 151 Using Dell PowerEdge DiagnosticsSystem Diagnostics Features System Diagnostics Testing Options When to Use the System DiagnosticsRunning the System Diagnostics Using Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options 153 Viewing Information and Results System Board Connectors System Board Jumper Settings DescriptionJumpers and Connectors System Board Jumpers 156 System ID LED indicatorUSB connector 157 Riser Card Connectors System board connectorCenter Riser RISER1 Left Riser RISER2 159 Control Panel Assembly ConnectorsInternal USB connector USB3 SAS/SATA Backplane Board Connectors Expansion Card Connectors for SAS Controller Daughter Cards 161 External port connectorsNIC port connector Jumpers and Connectors SAS6ir card cable connectors Center riser connector 163 164 Getting Help Contacting Dell165 166 167 Amperes AC Alternating current 168 Celsius 169 170 171 172 173 174 175 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette System memory See RAM176 177 VAC Volts alternating current VDC Volts direct current 178 179 Index Index Riser card, 99 system board, 121 USB memory key Accessing system features Power indicators181 Riser card, 98 system board Internal connector for memory key USB device troubleshooting 183 Index