3If your system has a SAS RAID controller, perform the following steps.
aRestart the system and press <Ctrl><R> to enter the host adapter configuration utility program.
See the documentation supplied with the host adapter for information about the configuration utility.
bEnsure that the hard drive has been configured correctly for the RAID.
cExit the configuration utility and allow the system to boot to the operating system.
4Ensure that the required device drivers for your SAS controller card or SAS RAID controller are installed and are configured correctly. See the operating system documentation for more information.
5Verify that the controller is enabled and the drives appear in the System Setup program. See "Entering the System Setup Program" on page 45.
6Check the cable connections inside the system:
a Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
b Open the system. See "Opening and Closing the System" on page 68.
c Verify that the cable connections between the hard drive(s) and the drive controller are correct, whether the connections are to the SATA connectors on the system board, a SAS expansion card, or a SAS RAID controller. See "Hard Drives" on page 73.
d Verify that the SAS or SATA cables are securely seated in their connectors.
e Close the system. See "Opening and Closing the System" on page 68.
f Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see "Getting Help" on page 165.
Troubleshooting a Hot-plug Hard Drive
Problem
•Device driver error.
•One or more hard drives not recognized by the system.
Troubleshooting Your System
143
