Software did not install, 110 | Dell 1dw, V715W, 5dw manual

4Reinsert the printhead, and then close the latch until it clicks.

5Close the printer.

Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.

Before you reinstall the software, do the following:

MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with aUSB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

Troubleshooting

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Dell 1dw, V715W, 5dw manual Software did not install, 110, Reconnect the Printer Power Supply

Contents

Dell V715w Users Guide May Contents Copying Scanning 107 Networking104 144 Safety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energy Recycling Finding information about the printerConserving ink Product Information Guide Understanding the parts of the printer Use Line Replacing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Recycling Dell products Select Printer Home Using the printer control panel buttons and menus Using the printer control panel 3 4 Changing the Power Saver timeout Saving paper and energy with Eco-Mode Changing temporary settings into new default settings To change the temporary settings into new default settings Using the printer control panel menus Resetting to factory settingsTo disable the settings timeout feature Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirements Using the printer software Uninstalling the printer software Reinstalling the printer softwareChecking for software updates Installing the printer software Loading paper and original documents Loading the paper trayPage Page Loading envelopes or photo paper Page Page Loading various paper types Load up to Loading paper and original documents Saving paper default settings Loading original documents on the scanner glass Loading original documents into the ADF Printing basic documents PrintingTips for printing Printing a document Printing pages in reverse order Printing multiple pages on one sheet Printing envelopes If the printer is using a USB connectionPrinting specialty documents Tips on loading label sheets Printing labelsPrinting on custom-size paper Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file types Editing photos using the printer control panel You can Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing manually Setting your printer as the default printerManaging print jobs Changing the printing mode for a single print job Changing the printing modePausing print jobs Resuming print jobs Canceling print jobs Making copies CopyingTips for copying Copying photos Enlarging or reducing images Copying an ID cardCopying a two-sided document Adjusting copy quality Making a copy lighter or darker Copying multiple pages on one sheet Collating copies using the printer control panelRepeating an image on one Making a duplex copy manually Making a duplex copyMaking a duplex copy automatically Canceling copy jobs Scanning to a local or network computer ScanningTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Click Document Using the printer softwareScanning documents into an editing application How can I improve the quality of a scan? Scanning directly to e-mail using the printer softwareScanning FAQ What is an application list, and how do I update it? Canceling scan jobsWhy am I being asked for a PIN? How do I scan in black and white? Faxing Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Scenario 1 Standard telephone line Connected to the same telephone wall jack Connected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL To connect Scenario 3 VoIP telephone serviceTips for this setup Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack EXT Line Connecting the printer to a wall jack in Germany Setting the fax header Entering your user information Setting the fax footer Configuring the fax settingsConfiguring fax settings using the fax software Click Printer Home Configuring fax settings using the printer control panel Creating a contact list Creating a contact list using the fax softwareCreating a contact list using the printer control panel Click Select from phonebook Tips for sending faxes Sending faxes using the printer control panelSending faxes Tips for receiving faxes Sending faxes using the computerReceiving faxes Receiving faxes automatically Tips Faxing FAQReceiving a fax manually What is my dialing prefix? What is a splitter and what type of splitter should I use?What is my fax number? When do I need to set Auto Answer to On? How can I check the dial tone? How many rings should I set?How do I set the distinctive ring for the printer? Make sure the telephone line and the wall jack are working Adjusting the dialing volume How do I adjust the speaker volume on the printer?What settings work best with digital voice mail? Adjusting the ringer volume How do I send a fax at a scheduled time? How do I change the resolution of the documents that I fax?How do I send a fax using a phone calling card? Press Dialtone How do I print a fax on both sides of the paper? How do I know that the fax was sent successfully?How do I view the fax history of the printer? Can I retrieve failed faxes? How do I forward a fax?Can I block faxes? Page Networking Installing the printer on a wireless networkWireless network compatibility Supported network security options Printing a network setup Interpreting the colors of the Wi-Fi indicator light Installing the printer on a wireless networkInstalling the printer on other computers Assigning a static IP address Special wireless installation instructionsAdding the printer to your wireless network Before you begin Creating an ad hoc wireless network Advanced wireless setupChanging wireless settings after installation Windows Vista Windows XP Windows Adding a printer to an existing ad hoc wireless networkSelect View Available Wireless Networks Using the printer wirelessly Click Wireless setup utility link Using the printer locally USB Using the printer over an Ethernet network Selecting the printer Select Set as Default Printer from the menuSharing a printer in a Windows environment Installing the printer on an Ethernet network Installing the printer on an Ethernet network Where do I find my WEP key or WPA passphrase? Networking FAQWhat is Wi-Fi Protected Setup? What is an SSID? How are home networks configured? Where do I find my SSID?What is a network? Wired network example Wireless network examples Why do I need an installation cable? Scenario 2 Wireless network with Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Finding the signal strength Requirements for all devices Arrange the Network to Reduce Signal Absorption How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Remove Sources of Interference What is a MAC address? 100 How do I find the MAC address? 101 What is a key index? What is an IP address?What is TCP/IP? How do I locate IP addresses? 103 Checking ink levels Maintaining the printerMaintaining ink cartridges Aligning the printhead 105 Cleaning the exterior of the printerCleaning the printhead nozzles Cleaning the scanner glass 106 If Troubleshooting does not solve your problem TroubleshootingUsing the Service Center to solve printer problems Setup troubleshooting Incorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus 108 109 Remove and Reinsert the Printhead 110 Software did not installReconnect the Printer Power Supply 111 Remove and Reinstall the Printer SoftwarePrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted Correctly Cannot delete documents from the print queue Printer is printing blank pagesPrinter is busy or does not respond 112 Cannot print through USB Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Paper jam in the printer Paper jam in the duplex unit 114 Paper jam in the ADF selected models only 115 116 Print troubleshootingPaper or specialty media misfeeds Check Paper Condition 117 Poor quality at the edgesStreaks or lines on printed image Print speed is slow Copy and scan troubleshootingComputer slows down when printing 118 Poor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photos Scanning takes too long or freezes the computer Fax troubleshootingScan was not successful Cannot scan to a computer over a network Cannot send faxes Fax troubleshooting checklistConnection checklist 121 122 Enable Error CorrectionEnable Automatic FAX Conversion 123 Make Sure That the Dial Prefix Setting is CorrectCannot receive faxes Make Sure That the Printer is Connected to AN Analog Port Cannot run the fax software 124 Fax error messages on the printer control panel 125 Memory card troubleshooting 126 Cannot print documents from a memory card or flash drive Memory card troubleshooting checklistNothing happens when a memory card is inserted 127 General Networking Network troubleshootingNetwork troubleshooting checklist Ethernet Networking 129 Wireless NetworkingContinue button is unavailable 130 Reconnect the Power SupplyTRY Running the Installer Again Cannot print and there is a firewall on the computer Wireless troubleshootingResetting the wireless settings to factory defaults 131 132 Cannot print over wireless networkDemo Mode 133 134 Wi-Fi indicator light is still orange 135 136 If you are using WEP securityIf you are using WPA security 137 138 Wireless print server not installed 139 How to locate a printer IP address Resolving intermittent wireless communications issues 141 142 143 Index 144 145 146 147 Dpof 148 149 Ssid 150