Photos do not transfer from a memory card across a wireless

network
If the "Memory card troubleshooting checkl ist" does not solve the problem, then try o ne or more of the following:

MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND

READY

SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER

MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE

If your wireless connection is down, then use a USB cable to connect your printer to your computer.
Network troubleshooting
•“Network troubleshooting checklist” on page 128
•“The Continue button is unavailabl e” on page 129
•“Cannot print and there is a firewall on the computer” on page 131
•“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 131

Network troubleshooting checklist

Before beginning t o troubleshoot th e wireless printe r, verify the follo wing:

General Networking

Make sure:
•The printer, the computer, and the wireless ac cess point are all plugged in and turned on.
•The wireless network is working properly.
Try accessing other computers on your wireless network. If your network has Internet access, try connecting to
the Internet over a wireless connection.
•The printer driver is installed on the com puter from which you are performing a t ask.
•The correct printer port is selected.
•The IP address, gateway, and network mask are cor rect for your network.
Print a network setup page from the printer to check the network settings.
•All switches, hubs, and other connecting devices are turned on.

Ethernet Networking

Make sure:
•The Ethernet cable and connectors are not damaged.
Check the connectors at both ends for any obvious damage. If possible, use a new cable. Damage to the cable
may not be obvious.
•The Ethernet cable is firmly plugged in to th e printer and to the network hub or wall con nection.
Troubleshooting
128