Paper jam in the duplex unit, 114 | Dell V715W, 5dw, 1dw guide

1Press to turn off the printer.

2Check the paper tray or lift the scanner unit to check for jammed paper.

3Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it.

4Press to turn the printer back on.

Paper jam in the duplex unit

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

1Push down the duplex latches and pull out the duplex unit.

CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam.

Troubleshooting

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Dell V715W, 5dw, 1dw manual Paper jam in the duplex unit, 114

Contents

Dell V715w Users Guide May Contents Copying Scanning 107 Networking104 144 Safety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energy Finding information about the printer Conserving inkRecycling Product Information Guide Understanding the parts of the printer Use Line Ordering and replacing supplies Ordering ink cartridgesReplacing ink cartridges Recycling Dell products Select Printer Home Using the printer control panel buttons and menus Using the printer control panel 3 4 Changing the Power Saver timeout Saving paper and energy with Eco-Mode Changing temporary settings into new default settings To change the temporary settings into new default settings Resetting to factory settings To disable the settings timeout featureUsing the printer control panel menus Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirements Using the printer software Uninstalling the printer software Reinstalling the printer softwareChecking for software updates Installing the printer software Loading paper and original documents Loading the paper trayPage Page Loading envelopes or photo paper Page Page Loading various paper types Load up to Loading paper and original documents Saving paper default settings Loading original documents on the scanner glass Loading original documents into the ADF Printing basic documents PrintingTips for printing Printing a document Printing pages in reverse order Printing multiple pages on one sheet If the printer is using a USB connection Printing specialty documentsPrinting envelopes Printing labels Printing on custom-size paperTips on loading label sheets Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file types Editing photos using the printer control panel You can Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically Setting your printer as the default printer Managing print jobsPrinting on both sides of the paper duplexing manually Changing the printing mode for a single print job Changing the printing modePausing print jobs Resuming print jobs Canceling print jobs Making copies CopyingTips for copying Copying photos Copying an ID card Copying a two-sided documentEnlarging or reducing images Adjusting copy quality Making a copy lighter or darker Collating copies using the printer control panel Repeating an image on oneCopying multiple pages on one sheet Making a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs Scanning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Using the printer software Scanning documents into an editing applicationClick Document Scanning directly to e-mail using the printer software Scanning FAQHow can I improve the quality of a scan? What is an application list, and how do I update it? Canceling scan jobsWhy am I being asked for a PIN? How do I scan in black and white? Faxing Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Scenario 1 Standard telephone line Connected to the same telephone wall jack Connected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack EXT Line Connecting the printer to a wall jack in Germany Setting the fax header Entering your user information Setting the fax footer Configuring the fax settingsConfiguring fax settings using the fax software Click Printer Home Configuring fax settings using the printer control panel Creating a contact list Creating a contact list using the fax softwareCreating a contact list using the printer control panel Click Select from phonebook Sending faxes using the printer control panel Sending faxesTips for sending faxes Tips for receiving faxes Sending faxes using the computerReceiving faxes Receiving faxes automatically Faxing FAQ Receiving a fax manuallyTips What is my dialing prefix? What is a splitter and what type of splitter should I use?What is my fax number? When do I need to set Auto Answer to On? How can I check the dial tone? How many rings should I set?How do I set the distinctive ring for the printer? Make sure the telephone line and the wall jack are working Adjusting the dialing volume How do I adjust the speaker volume on the printer?What settings work best with digital voice mail? Adjusting the ringer volume How do I send a fax at a scheduled time? How do I change the resolution of the documents that I fax?How do I send a fax using a phone calling card? Press Dialtone How do I know that the fax was sent successfully? How do I view the fax history of the printer?How do I print a fax on both sides of the paper? How do I forward a fax? Can I block faxes?Can I retrieve failed faxes? Page Networking Installing the printer on a wireless networkWireless network compatibility Supported network security options Printing a network setup Installing the printer on a wireless network Installing the printer on other computersInterpreting the colors of the Wi-Fi indicator light Assigning a static IP address Special wireless installation instructionsAdding the printer to your wireless network Before you begin Creating an ad hoc wireless network Advanced wireless setupChanging wireless settings after installation Windows Vista Windows XP Adding a printer to an existing ad hoc wireless network Select View Available Wireless NetworksWindows Using the printer wirelessly Click Wireless setup utility link Using the printer locally USB Using the printer over an Ethernet network Select Set as Default Printer from the menu Sharing a printer in a Windows environmentSelecting the printer Installing the printer on an Ethernet network Installing the printer on an Ethernet network Where do I find my WEP key or WPA passphrase? Networking FAQWhat is Wi-Fi Protected Setup? What is an SSID? Where do I find my SSID? What is a network?How are home networks configured? Wired network example Wireless network examples Why do I need an installation cable? Scenario 2 Wireless network with Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Finding the signal strength Requirements for all devices Arrange the Network to Reduce Signal Absorption How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Remove Sources of Interference What is a MAC address? 100 How do I find the MAC address? 101 What is a key index? What is an IP address?What is TCP/IP? How do I locate IP addresses? 103 Checking ink levels Maintaining the printerMaintaining ink cartridges Aligning the printhead Cleaning the exterior of the printer Cleaning the printhead nozzles105 Cleaning the scanner glass 106 If Troubleshooting does not solve your problem TroubleshootingUsing the Service Center to solve printer problems Setup troubleshooting Incorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus 108 109 Remove and Reinsert the Printhead Software did not install Reconnect the Printer Power Supply110 111 Remove and Reinstall the Printer SoftwarePrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted Correctly Cannot delete documents from the print queue Printer is printing blank pagesPrinter is busy or does not respond 112 Cannot print through USB Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Paper jam in the printer Paper jam in the duplex unit 114 Paper jam in the ADF selected models only 115 116 Print troubleshootingPaper or specialty media misfeeds Check Paper Condition Poor quality at the edges Streaks or lines on printed image117 Print speed is slow Copy and scan troubleshootingComputer slows down when printing 118 Poor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photos Scanning takes too long or freezes the computer Fax troubleshootingScan was not successful Cannot scan to a computer over a network Cannot send faxes Fax troubleshooting checklistConnection checklist 121 Enable Error Correction Enable Automatic FAX Conversion122 123 Make Sure That the Dial Prefix Setting is CorrectCannot receive faxes Make Sure That the Printer is Connected to AN Analog Port Cannot run the fax software 124 Fax error messages on the printer control panel 125 Memory card troubleshooting 126 Cannot print documents from a memory card or flash drive Memory card troubleshooting checklistNothing happens when a memory card is inserted 127 General Networking Network troubleshootingNetwork troubleshooting checklist Ethernet Networking Wireless Networking Continue button is unavailable129 Reconnect the Power Supply TRY Running the Installer Again130 Cannot print and there is a firewall on the computer Wireless troubleshootingResetting the wireless settings to factory defaults 131 Cannot print over wireless network Demo Mode132 133 134 Wi-Fi indicator light is still orange 135 If you are using WEP security If you are using WPA security136 137 138 Wireless print server not installed 139 How to locate a printer IP address Resolving intermittent wireless communications issues 141 142 143 Index 144 145 146 147 Dpof 148 149 Ssid 150