109, Remove and Reinsert the Printhead | Dell 5dw, V715W, 1dw

REMOVE AND REINSERT THE PRINTHEAD

1Open the printer and lift the latch.

2Remove the printhead.

Warning—Potential Damage: Do not touch the printhead nozzles.

3Wipe the printhead contacts using a clean, lint-free cloth.

Troubleshooting

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Dell 5dw, V715W, 1dw manual 109, Remove and Reinsert the Printhead

Contents

May Dell V715w Users Guide Contents Scanning Copying 104 Networking107 144 Safety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energy Conserving ink Finding information about the printerRecycling Product Information Guide Use Understanding the parts of the printer Line Ordering ink cartridges Ordering and replacing suppliesReplacing ink cartridges Select Printer Home Recycling Dell products Using the printer control panel Using the printer control panel buttons and menus 3 4 Saving paper and energy with Eco-Mode Changing the Power Saver timeout To change the temporary settings into new default settings Changing temporary settings into new default settings To disable the settings timeout feature Resetting to factory settingsUsing the printer control panel menus Using the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirements Using the printer software Checking for software updates Reinstalling the printer softwareUninstalling the printer software Installing the printer software Loading the paper tray Loading paper and original documentsPage Page Loading envelopes or photo paper Page Page Load up to Loading various paper types Loading paper and original documents Saving paper default settings Loading original documents into the ADF Loading original documents on the scanner glass Tips for printing PrintingPrinting basic documents Printing a document Printing multiple pages on one sheet Printing pages in reverse order Printing specialty documents If the printer is using a USB connectionPrinting envelopes Printing on custom-size paper Printing labelsTips on loading label sheets Working with photos Using a memory card or flash drive with the printer Supported memory cards and file types Printing photos using the printer control panel You can Editing photos using the printer control panel Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Printing from a Bluetooth-enabled device Setting the Bluetooth security level Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing Managing print jobs Setting your printer as the default printerPrinting on both sides of the paper duplexing manually Pausing print jobs Changing the printing modeChanging the printing mode for a single print job Resuming print jobs Canceling print jobs Tips for copying CopyingMaking copies Copying photos Copying a two-sided document Copying an ID cardEnlarging or reducing images Making a copy lighter or darker Adjusting copy quality Repeating an image on one Collating copies using the printer control panelCopying multiple pages on one sheet Making a duplex copy automatically Making a duplex copyMaking a duplex copy manually Canceling copy jobs Tips for scanning ScanningScanning to a local or network computer Scanning to a flash drive or memory card Using the printer control panelScanning photos into an editing application Scanning documents into an editing application Using the printer softwareClick Document Scanning FAQ Scanning directly to e-mail using the printer softwareHow can I improve the quality of a scan? Why am I being asked for a PIN? Canceling scan jobsWhat is an application list, and how do I update it? How do I scan in black and white? Setup 1 Printer is connected to a dedicated fax line Setting up the printer to faxFaxing Scenario 1 Standard telephone line Connected to different wall jacks Connected to the same telephone wall jack To connect Scenario 2 Digital Subscriber Line DSL Tips for this setup Scenario 3 VoIP telephone serviceTo connect Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack EXT Line Connecting the printer to a wall jack in Germany Entering your user information Setting the fax header Configuring fax settings using the fax software Configuring the fax settingsSetting the fax footer Click Printer Home Configuring fax settings using the printer control panel Creating a contact list using the printer control panel Creating a contact list using the fax softwareCreating a contact list Click Select from phonebook Sending faxes Sending faxes using the printer control panelTips for sending faxes Receiving faxes Sending faxes using the computerTips for receiving faxes Receiving faxes automatically Receiving a fax manually Faxing FAQTips What is my fax number? What is a splitter and what type of splitter should I use?What is my dialing prefix? When do I need to set Auto Answer to On? How do I set the distinctive ring for the printer? How many rings should I set?How can I check the dial tone? Make sure the telephone line and the wall jack are working What settings work best with digital voice mail? How do I adjust the speaker volume on the printer?Adjusting the dialing volume Adjusting the ringer volume How do I send a fax using a phone calling card? How do I change the resolution of the documents that I fax?How do I send a fax at a scheduled time? Press Dialtone How do I view the fax history of the printer? How do I know that the fax was sent successfully?How do I print a fax on both sides of the paper? Can I block faxes? How do I forward a fax?Can I retrieve failed faxes? Page Wireless network compatibility Installing the printer on a wireless networkNetworking Supported network security options Printing a network setup Installing the printer on other computers Installing the printer on a wireless networkInterpreting the colors of the Wi-Fi indicator light Adding the printer to your wireless network Special wireless installation instructionsAssigning a static IP address Before you begin Changing wireless settings after installation Advanced wireless setupCreating an ad hoc wireless network Windows Vista Windows XP Select View Available Wireless Networks Adding a printer to an existing ad hoc wireless networkWindows Click Wireless setup utility link Using the printer wirelessly Using the printer over an Ethernet network Using the printer locally USB Sharing a printer in a Windows environment Select Set as Default Printer from the menuSelecting the printer Installing the printer on an Ethernet network Installing the printer on an Ethernet network What is Wi-Fi Protected Setup? Networking FAQWhere do I find my WEP key or WPA passphrase? What is an SSID? What is a network? Where do I find my SSID?How are home networks configured? Wireless network examples Wired network example Scenario 2 Wireless network with Internet access Why do I need an installation cable? How are infrastructure and ad hoc networks different? How do I attach the installation cable? Requirements for all devices Finding the signal strength Remove Obstacles Between the Access Point and the Printer How can I improve wireless signal strength?Arrange the Network to Reduce Signal Absorption Remove Sources of Interference 100 What is a MAC address? 101 How do I find the MAC address? What is TCP/IP? What is an IP address?What is a key index? How do I locate IP addresses? 103 Maintaining ink cartridges Maintaining the printerChecking ink levels Aligning the printhead Cleaning the printhead nozzles Cleaning the exterior of the printer105 106 Cleaning the scanner glass Using the Service Center to solve printer problems TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshooting Change the Language Using the Printer Menus Printhead errorsIncorrect language appears on the display 108 Remove and Reinsert the Printhead 109 Reconnect the Printer Power Supply Software did not install110 Print job does not print or is missing pages Remove and Reinstall the Printer Software111 Make Sure the INK Cartridges are Inserted Correctly Printer is busy or does not respond Printer is printing blank pagesCannot delete documents from the print queue 112 Make Sure the USB Port is Enabled in Windows Jams and misfeeds troubleshootingCannot print through USB Paper jam in the printer 114 Paper jam in the duplex unit 115 Paper jam in the ADF selected models only Paper or specialty media misfeeds Print troubleshooting116 Check Paper Condition Streaks or lines on printed image Poor quality at the edges117 Computer slows down when printing Copy and scan troubleshootingPrint speed is slow 118 Scanner unit does not close Copier or scanner does not respondPoor copy or scanned image quality Partial copies or scans of documents or photos Scan was not successful Fax troubleshootingScanning takes too long or freezes the computer Cannot scan to a computer over a network Connection checklist Fax troubleshooting checklistCannot send faxes 121 Enable Automatic FAX Conversion Enable Error Correction122 Cannot receive faxes Make Sure That the Dial Prefix Setting is Correct123 Make Sure That the Printer is Connected to AN Analog Port 124 Cannot run the fax software 125 Fax error messages on the printer control panel 126 Memory card troubleshooting Nothing happens when a memory card is inserted Memory card troubleshooting checklistCannot print documents from a memory card or flash drive 127 Network troubleshooting checklist Network troubleshootingGeneral Networking Ethernet Networking Continue button is unavailable Wireless Networking129 TRY Running the Installer Again Reconnect the Power Supply130 Resetting the wireless settings to factory defaults Wireless troubleshootingCannot print and there is a firewall on the computer 131 Demo Mode Cannot print over wireless network132 133 134 135 Wi-Fi indicator light is still orange If you are using WPA security If you are using WEP security136 137 138 139 Wireless print server not installed How to locate a printer IP address 141 Resolving intermittent wireless communications issues 142 143 144 Index 145 146 Dpof 147 148 Ssid 149 150