Note

If the computer starts but you can’t see anything on the screen, see “Monitor Problems,” below.

The Computer Does Not Respond

If your computer locks up and does not respond when you type on the keyboard, follow these steps:

1.Some computer operations take longer than others to complete. For example, the computer takes longer to sort a database than to accept a single typed character. If your computer is still locked after a reasonable length of time, proceed to the next step.

2.Your computer may take a long time to complete its power- on diagnostics if you have just made a change in your system’s configuration. The first time you turn on your computer after making such a change, it can take up to five minutes to finish its self test, depending on what you changed. If the computer does not display the MS-DOS prompt after five minutes, press the RESET button and try again. If that doesn’t work, insert the Reference diskette in drive A and press the RESET button. If the computer still does not boot, contact your Epson dealer.

3.Did you enter the correct password? See “Password Problems,” below.

4.Could your software be causing the problem? If you are running an application program, see ‘Software Problems,” later in this appendix.

D-6 Troubleshooting