5.An application program can occasionally lock the computer, making it unresponsive to the keyboard. If your computer does not respond when you type on the keyboard, you can reset it. Follow the instructions in Chapter 3.

Printer Problems

Below are some general steps to follow if you are having difficulty with your printer. If the problem persists and you need more detailed information, check your printer manual.

You may see one of the following error messages:

9 0 1 PARALLEL PORT ERROR

1101 SERIAL PORT ERROR

These error messages appear if you are having trouble with the port to which your printer is connected. If it is connected to the parallel port, you may see error number 901; if your printer uses the serial port, you may see error number 1101.

1.If your printer does not work correctly immediately after you install it, check that the printer has power and is properly connected to the computer. See Chapter 1 or your printer manual for instructions on how to connect your printer to the computer.

Also, make sure your printer has paper in it, since many printers cannot operate without paper.

2.Check the printer manual for the printer’s correct DIP switch or control panel settings. These settings help a printer communicate properly with the computer.

Troubleshooting D-25