EPSON Stylus Photo R300/R310 Revision A
TROUBLESHOOTING Unit Level Troubleshooting 15

Table 1-5. Check Points for Error Before the Initial Ink Charge, Error Before Ink Cartridge Replacement Cleaning and No Ink Cartridge Error

Occurren ce Timing
Position of CR Phenomenon Detail Faulty Part/
Part Name Check Point Remedy
At power-on
At HP
The printer does not perform the Initial
Ink Charge and the error is displayed on
LED and STM3.
Ink Cartridge 1. Check if the Ink Cartridge is normal by installing it in
another printer. 1. Replace the Ink Cartridge with a new one.
Main Board
1. Check if the correct data has been written in the address
5B<H> of EEPROM on "Main Board".
(We cannot check it with Adjustment Program of Sylus
Photo R300/R310.)
1. Write proper Market Setting in the
Adjustment Program.
At power-on
Anywhere
The printer does not perform the Ink
Replacement Cleaning and the error is
displayed on LED and STM3. Ink Cartridge
1. Check if the Ink Cartridge is normal by installing it in
another printer. 1. Replace the Ink Cartridge with a new one.
The printer does not perform any print
operation and the error is displayed on
LED and STM3. Ink Cartridge
1. Check if ink still remains in the Ink Cartridge.
2. Check if the Ink Cartridge is normal by installing it in
another printer.
1. Replace the Ink Cartridge with a new one.
2. Replace the Ink Cartridge with a new one.
Table 1-6. Check Points for Paper Out Error to Each Phenomenon
Occurren ce Timing
Position of CR Phenomenon Detail Faulty Part/
Part Name Check Point Remedy
At operation
-
"Holder, Shaft, LD Roller" rotates to
feed paper, but "Hopper" does not
operate. ASF Assy.
1. Check if "Hopper" works properly while feeding paper. 1. Reassemble "ASF Frame" and "Compression
Spring, 2.51" correctly.
Compression Spring, 2.51