the Maintain

All HP in-

One-

Chapter 13

maintenance to ensure excellent print quality. You might want to use this feature when the self-test report shows streaking or white lines through any of the blocks of color.

If you still have print quality problems after aligning the printer, try cleaning the print head. If print quality problems persist after aligning and cleaning, contact HP support.

To align the printer from the control panel

1.Load letter, A4, or legal unused plain white paper into the input tray.

2.Press Setup.

The Setup menu appears.

3.Press to highlight Tools, and press OK. The Tools menu appears.

4.Press to highlight Align Printer, and press OK.

5.The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page.

A success or failure message appears.

NOTE: If you have colored paper loaded in the input tray when you align the printer, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.

If the alignment fails again, you might have a defective sensor or ink cartridge. Contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

6.Press OK to continue.

To align the printer from the HP Photosmart Software

1.Load letter, A4, or legal unused plain white paper into the input tray.

2.In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device.

The Printer Toolbox appears.

3.Click the Device Services tab.

4.Click Align the Printer.

The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page.

Related topics

“Clean the print head” on page 162

Clean the print head

Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head.

162 Maintain the HP All-in-One