Solution: Run the wireless setup process again and enter the correct passphrase. The passphrase is
The Printer Not Found screen appears during installation
Cause: A firewall,
Solution: Uninstall the HP
If the screen still appears, try uninstalling the HP
For more information, see the documentation provided with the firewall software.
Cause: A Virtual Private Network (VPN) is preventing the HP
Solution: Temporarily disable the VPN before proceeding with the installation.
NOTE: The HP
Cause: The HP
Solution: Turn on the HP
Print quality troubleshooting
If you are having problems with print quality, try the solutions in this section and observe the following guidelines:
•Replace refilled or empty ink cartridges with genuine HP ink cartridges.
•Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task.
For more information, see “Set the paper type for printing” on page 85 and “Choose papers for printing and copying” on page 73.
•Print and evaluate a
For more information, see “Print a
Troubleshooting
Print quality troubleshooting | 189 |