Chapter 15
Paper can also jam in the automatic document feeder. Several common actions can cause paper to jam the automatic document feeder:
•Placing too much paper in the document feeder tray. The automatic document feeder can hold up to 50 sheets of letter or A4 paper, or 35 sheets of legal paper.
•Using paper that is too thick or too thin for the HP
•Trying to add paper to the document feeder tray while the HP
Troubleshooting
To clear a paper jam from the
1.Turn off the HP
2.Press in the tabs on the left and right side of the
CAUTION: Trying to clear a paper jam from the front of the HP
3.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP
4.If the paper jam is cleared, proceed to step 5. If the paper jam is not cleared, do the following:
a. Open the
c. Close the
5.Replace the
6.Turn on the HP
172 Troubleshooting