Troubleshooting
Chapter 15
To set up the HP
1.Find the phone cord that connects from the back of your computer (your computer
2.Using the phone cord supplied in the box with the HP
NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the HP
3.Remove the white plug from the port labeled
4.Using another phone cord, connect one end to the port labeled
5.Unplug your computer modem from the telephone wall jack, and connect it to the parallel splitter on the side with two phone ports.
6.Connect your answering machine to the other open phone port on the parallel splitter.
NOTE: If you do not connect your answering machine in this way, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with the HP
7.(Optional) If your answering machine does not have a
8.If your modem software is set to receive faxes to your computer automatically, turn off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem software, the HP
9.Turn on the Auto Answer setting.
10.Set your answering machine to answer after a low number of rings.
11.Change the Rings to Answer setting on the HP
12.Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP
246 Troubleshooting