Cause: I am setting up the HP All-in-One on a shared voice/fax line with a computer dial-up modem and voice mail service, and the computer has only one phone port.
Solution: If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler). (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
NOTE: This possible solution applies only in the countries/regions that receive
a2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.
Figure 15-4 Back view of the HP All-in-One
1 | Telephone wall jack |
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2 | Phone cord connected to the 2-EXT port |
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3 | Parallel splitter |
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4 | Telephone (optional) |
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5 | Computer with modem |
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6 | Phone cord supplied in the box with the HP All-in-One connected to the 1-LINE port |
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Troubleshooting
