
Chapter 15
documents loaded in the document feeder tray. Remove any originals before manually receiving faxes.
You can also contact the sender to verify that there are documents loaded in the sending fax machine.
Cause: The Fax Speed setting might be set too fast.
Solution: Set the Fax Speed to Medium (14400) or Slow (9600), and then contact the sender to have them resend the fax.
For more information, see:
“Set the fax speed” on page 30
Cause: There is an error message or other prompt on the display.
Solution: Check the display for an error message or prompt providing information about the problem and how to solve it. If there is an error message or prompt on the display, the HP
If the HP
For more information, see:
•“Align the printer” on page 161
Fax tones are recorded on my answering machine
Cause: The answering machine is not set up properly with the HP
Solution:
NOTE: This possible solution applies only in the countries/regions that receive
a
Troubleshooting
236 Troubleshooting