Contents
Work with ink cartridges..........................................................................................................
158
Replace the ink cartridges................................................................................................
159
Align the printer................................................................................................................
161
Clean the print head.........................................................................................................
162
Clean the ink cartridge contacts.......................................................................................
163
Remove ink from your skin and clothing...........................................................................
164
Self-maintenance sounds.......................................................................................................
165
Reduce energy consumption when the HP All-in-One is off...................................................
Turn off the HP All-in-One......................................................................................................
14 Shop for ink supplies...........................................................................................................
167
15 Troubleshooting
Troubleshooting tips...............................................................................................................
169
Communication problems over a USB connection...........................................................
Information on ink cartridges and the print head..............................................................
170
Information on paper........................................................................................................
171
Tips for using the automatic document feeder.................................................................
Clear paper jams..............................................................................................................
Clean the automatic document feeder..............................................................................
173
Hardware setup troubleshooting.............................................................................................
174
Software installation troubleshooting......................................................................................
179
Uninstall and reinstall the software...................................................................................
181
Network troubleshooting.........................................................................................................
183
Wired network setup troubleshooting...............................................................................
Wireless setup troubleshooting........................................................................................
186
Print quality troubleshooting...................................................................................................
189
Print troubleshooting...............................................................................................................
200
Memory card and front USB port troubleshooting..................................................................
208
Scan troubleshooting..............................................................................................................
212
Copy troubleshooting..............................................................................................................
215
Fax troubleshooting................................................................................................................
219
Errors......................................................................................................................................
258
Device messages.............................................................................................................
File messages...................................................................................................................
261
Supported file types for the HP All-in-One..................................................................
263
General user messages...................................................................................................
Paper messages...............................................................................................................
267
Power and connection messages.....................................................................................
269
Ink cartridge messages....................................................................................................
271
16 HP warranty and support
Warranty.................................................................................................................................
279
Ink cartridge warranty information..........................................................................................
Support process.....................................................................................................................
280
Before you call HP support.....................................................................................................
HP support by phone..............................................................................................................
281
Phone support period.......................................................................................................
Placing a call....................................................................................................................
After the phone support period.........................................................................................
Additional warranty options....................................................................................................
6
