If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord, and then connect the 2-wire phone cord to the port labeled 1-LINE on the back of the HP All-in-One.
If the HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4- wire phone cord, in case the supplied 2-wire phone cord is too short. Attach the 2- wire phone cord adaptor to the port labeled 1-LINE on the back of the HP All-in-One. Attach your 4-wire phone cord to the open port on the adaptor and to the telephone wall jack. For more information on using the 2-wire phone cord adaptor, see the documentation that came with it.
For more information on setting up the HP All-in-One, see the printed documentation that came with the HP All-in-One.
Cause: Other office equipment (such as an answering machine or a telephone) is not set up properly with the HP All-in-One.
Solution:
NOTE: This possible solution applies only in the countries/regions that receive
a2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.
Make sure you have correctly connected the HP All-in-One to the telephone wall jack, and correctly connected any additional equipment and services that share the phone line with the HP All-in-One.
Troubleshooting
