Cause: The ink cartridge(s) are not intended for use in this device.

Solution: Contact HP support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

The following ink cartridges cannot be used after device initialization and must be replaced

Cause: The wrong ink cartridge(s) are installed.

Solution: The indicated ink cartridge(s) cannot be used after the device has undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.

For more information, see:

“Replace the ink cartridges” on page 159

Cause: The ink cartridge(s) are not intended for use in this device.

Solution: Contact HP support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Ink cartridge problem

Cause: The indicated ink cartridge(s) are missing or are damaged.

Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned.

If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Check to see if your ink cartridge is still under warranty and the end of warranty date has not been reached.

•If the end of warranty date has been reached, purchase a new ink cartridge.

•If the end of warranty date has not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

For more information, see:

•“Replace the ink cartridges” on page 159

•“Clean the ink cartridge contacts” on page 163

Errors 273

Troubleshooting