Chapter 15
Copies are too light or too dark
Cause: The Lighter/Darker setting for the HP
Solution: Adjust the lightness and darkness of the copies. For more information, see:
“Adjust the lightness and darkness of your copy” on page 125
Cause: The original you are copying is overexposed.
Solution: Try using Enhancements to improve an overexposed image.
For more information, see:
Troubleshooting
Nothing happens when I try to copy
Cause: The HP
Solution: Look at the display on the HP
Cause: The original is placed incorrectly on the glass.
Solution: Load the original on the glass.
For more information, see:
“Load an original on the glass” on page 72.
Cause: The HP
Solution: Check the display to see if the HP
Cause: The HP
Solution: Do not use the HP
Cause: The HP
Solution: Clear the paper jam and remove any torn paper that remains in the HP All-
For more information, see:
“Clear paper jams” on page 171
Parts of the original do not appear or are cut off
Cause: The original is placed incorrectly on the glass.
216 Troubleshooting