
Chapter 15
are on the right (and facing the device), and then push the card forward into the appropriate slot until the Photo light turns on.
If the problem continues, the memory card might be defective.
Cause: You have inserted more than one memory card, or you have an inserted a memory card and a storage device at the same time.
Solution: If you have inserted more than one memory card, remove one of the memory cards. You can use only one memory card at a time.
If you have a memory card and a storage device connected, remove either the memory card or the storage device. You can use only one at a time.
The photos on the memory card or storage device do not transfer to my computer
Cause: The HP Photosmart Software is not installed.
Solution: Install the HP Photosmart Software that came with the HP
To install the HP Photosmart Software
1.Insert the HP
2.When prompted, click Install More Software to install the HP Photosmart Software.
3.Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP
Cause: The HP
Solution: Turn the HP
Cause: The computer is turned off.
Solution: Turn the computer on.
Cause: The HP
Solution: If the HP
Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP
Troubleshooting
210 Troubleshooting