bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination:
•If there is a long distance between your computer or wireless router and the HP
•If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP
•If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference.
•If your computer or wireless router is near an external wall, move them away from the wall.
Cause: Your network name (SSID) may be at the bottom of the SSID list that is displayed when you install the HP
Solution: Press to scroll to the bottom of the list. Infrastructure entries are listed first, ad hoc last.
Cause: An Ethernet cable is connected to the HP
Solution: When an Ethernet cable is plugged into the HP
Weak signal
Cause: The HP
Solution: In order to establish a good signal between the HP
•If there is a long distance between your computer or wireless router and the HP
•If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP
•If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference.
•If your computer or wireless router is near an external wall, move them away from the wall.
Cannot connect to network during setup
Cause: The equipment is not turned on.
Solution: Turn on the networked devices, such as the wireless router for an infrastructure network, or the computer for an ad hoc network. For more information
Network troubleshooting | 187 |
Troubleshooting