labeled 2-EXT, as shown below. You also need to set the correct number of rings to answer for both the answering machine and HP All-in-One.

1

Telephone wall jack

 

 

2

Connect to the IN port on the answering machine

 

 

3

Connect to the OUT port on the answering machine

 

 

4

Telephone (optional)

 

 

5

Answering machine

 

 

6

Use the phone cord supplied in the box with the HP All-in-One

 

 

Make sure the HP All-in-One is set to receive faxes automatically and that the Rings to Answer setting is correct. The number of rings to answer for the HP All-in-One should be greater than the number of rings to answer for the answering machine. Set your answering machine to a low number of rings and the HP All-in-One to answer in the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) In this setup, the answering machine will answer the call and the HP All-in-One will monitor the line. If the HP All-in-One detects fax tones, the HP All-in-One will receive the fax. If the call is a voice call, the answering machine will record the incoming message.

For more information on setting up the HP All-in-One, see the printed documentation that came with the HP All-in-One.

For more information, see:

•“Set the number of rings before answering” on page 62

•“Set the answer mode” on page 62

Cause: You have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), and the Distinctive Ring setting on the HP All-in-One does not match.

Solution: If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the

Fax troubleshooting

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Troubleshooting