If the HP
For more information, see:
•“Communication problems over a USB connection” on page 169
•“Network troubleshooting” on page 183
Memory card or storage device is not available
Cause: If this message appears on your display, it means that another user is accessing the memory card or storage device over the network. Other users who try to use the same memory device might see a read/write error message. The memory device might not appear, as expected, in a list of shared network drives. In addition, if the HP
Solution: Wait until the other user has finished using the memory card or storage device.
Photos in a connected digital camera with PictBridge do not print
Cause: The digital camera is not in PictBridge mode.
Solution: If the camera supports PictBridge, make sure the camera is set to PictBridge mode. See the user guide that came with the camera for instructions on how to do this.
Cause: The images are not in a supported format.
Solution: Make sure the digital camera is saving photos in a file format that the PictBridge transfer feature supports (exif/JPEG, JPEG, and DPOF).
Cause: You did not select any photos on the camera for printing.
Solution: Before you connect the digital camera to the front USB port on the HP All-
NOTE: Some digital cameras do not allow you to select photos until after you have established a PictBridge connection. If this is the case, connect your digital camera to the front USB port, turn on the camera and change it to PictBridge mode, and then use the camera to select the photos you want to print.
The file name appears as meaningless text
Cause: The HP
The CIFS server is included in all
Memory card and front USB port troubleshooting | 211 |
Troubleshooting