Plotter won't Read Setup Sheet; Plots Solid Black Area Fill
This problem can occur on DesignJet 200 plotters with the old9style cartridge carriage. Install a new carriage. (Details chapter 9, w Chang in Carriag.)
Problems in Loading Media
User's Guide
The Troubleshooting section of the User's Guide lists mistakes you may be making if the plotter continually rejects your media.
Long Media doesn't Load
DesignJet 200 plotters with firmware version A.01.00 cannot load 1.69m media. Update the firmware. (Details chapter 9, w Problms Corrtd by irmwar Rlas A.01.01.)
Translucent Media doesn't Load
Some DesignJet 200 carriage PCAs have problems sensing translucent media. The solution is to install a new cartridge carriage. (Further Information chapter 9, w Chang in Carriag.)
Binding, or Missing Sensor Flags
Media9load failures can also occur due to binding in the media9axis mechanics or missing media9sensor flags. Clear any binding in the media9axis mechanics due to a media jam. (Do not pull the media along the carriage axis. Doing so could break the media9sensor flags.)
Media Skews Badly
Ensure that the media diverters (part number page 10926) are correctly installed. If one is missing or broken, replace it. To access this part, you need to remove the drive roller !
C3187990000 | Troubleshooting 8917 |