Table 5-25Diskette Problems (continued)

Problem

Cause

Solution

 

 

 

Cannot format diskette.

Invalid media reported.

When formatting a disk in MS-DOS, you might

 

 

need to specify diskette capacity. For example, to

 

 

format a 1.44-MB diskette, enter the following

 

 

command at the MS-DOS prompt:

 

 

FORMAT A: /F:1440

 

 

 

A problem has occurred with a

The directory structure is bad,

In Windows, right-click Start > Explore,

disk transaction.

or there is a problem with a

and select a drive. Select File > Properties >

 

file.

Tools. Under Error-checking, click Check Now.

 

 

 

Diskette drive cannot read

Diskette is not formatted.

Format the diskette.

a diskette.

 

 

 

 

 

 

You are using the wrong

Check the type of drive that you are using and use

 

diskette type for the drive

the correct diskette type.

 

type.

 

 

 

 

 

You are reading the wrong

Check the drive letter in the path statement.

 

drive.

 

 

 

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

 

“Invalid system disk” message is

A diskette that does not

When drive activity stops, remove the diskette and

displayed.

contain the system files

press the Spacebar. The workstation should start

 

needed to start the

up.

 

workstation has been inserted

 

 

in the drive.

 

 

 

 

 

Diskette error has occurred.

Restart the workstation by pressing the power

 

 

button.

 

 

 

Cannot Boot from Diskette.

Diskette is not bootable.

Replace with a bootable diskette.

 

 

 

 

Diskette boot has been

Run Computer Setup and enable diskette boot in

 

disabled in Computer Setup.

Storage > Boot Order.

 

 

 

 

Removable media boot has

Run Computer Setup and enable Removable

 

been disabled in Computer

Media Boot in Storage > Storage Options.

 

Setup.

 

 

 

 

System Diagnostics and Troubleshooting

Troubleshooting Scenarios and Solutions 147