Problem | Cause | Solution |
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Use the Network control application to enable | ||
functioning. |
| |
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Network driver does not detect | Network controller is disabled. | Run Computer Setup and enable network controller. |
network controller. |
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| Incorrect network driver. | Check the network controller documentation for the |
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| correct driver or obtain the latest driver from the |
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| manufacturer’s Web site. |
Network status link light does not turn on or it never flashes.
The network status light should flash when there is network activity.
No active network is detected. Check cabling and network equipment for proper
| connection. |
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|
Network controller is not set up | Use the Network control application to verify that |
properly. | the device is working properly. |
Network driver is not properly | Reinstall network drivers. |
loaded. |
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|
|
System cannot autosense the | Disable |
network. | system into the correct operating mode. |
Diagnostics reports a failure. The cable is not securely connected.
Be sure that both ends of the data cable are securely connected.
The cable is attached to the incorrect connector.
Be sure that the cable is attached to the correct connector.
There is a problem with the cable or a device at the other end of the cable.
Be sure that the cable and device at the other end are operating correctly.
Network controller interrupt is shared with an expansion board.
Under the Computer Setup Advanced menu, change the resource settings for the board.
The network controller | Replace the NIC. |
is defective. |
|
Diagnostics passes, but the | Network drivers are |
workstation does not | not loaded, or driver |
communicate with the | parameters do not match |
network. | current configuration. |
1.Be sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.
2.Be sure the correct network client and protocol is installed.
The network controller is not configured for this workstation.
Select the Network icon in the Control Panel and configure the network controller.
158 System Diagnostics and Troubleshooting