![](/images/backgrounds/291323/hp-computer-hardware-workstation-users-manual-545740168x1.png)
Table
Screen Message | Probable Cause | Recommended Action |
|
|
|
The signature at the start of the | Run ROMPaq again. | |
signature not found | ROM flash is missing. Your firmware |
|
| (BIOS) is incomplete. |
|
The ambient temperature could | |
occurred | exceed operating limits |
| (maximum=95°F), or there are |
| obstructions to airflow, including |
| dust build up. |
1.Be sure you are not operating the system in an environment that exceeds 95°F.
2.Disconnect power and open the access panel.
3.Check that cables are not blocking CPU heatsink fans or front fan, if installed.
4.Check that there is not excessive dust on major components.
5.If airflow is acceptable and there is not excessive dust, the thermal sensing circuitry has failed on the processors or on the system board. You must replace the processors, system board, or both.
Both external and internal serial | |
Conflict Detected | ports are assigned to same IRQ. |
1.Remove any Comm port expansion cards.
2.Clear CMOS.
3.Reconfigure card resources and run Computer Setup (F10 Setup). Run Computer Setup or Windows utilities.
1720 SMART Hard Drive | Hard drive is about to fail. (Some |
Detect Imminent Failure | hard drives have a firmware patch |
| that will fix an erroneous error |
| message.) |
1.Determine if hard drive is giving correct error message. Run the Drive Protection System test, if applicable.
2.Apply firmware patch if applicable (see http://www.hp.com/support).
3.Back up contents and replace hard drive.
Hard drive is about to fail. (Some | |
Drive detects imminent | hard drives have a firmware patch |
failure | that will fix an erroneous error |
| message.) |
1.Determine if hard drive is giving correct error message. Run the Drive Protection System test if applicable.
2.Apply firmware patch if applicable (see http://www.hp.com/support).
3.Back up contents and replace hard drive.
The drive is not installed correctly or | |
| has failed. |
1.Make sure that any jumpers are set correctly, and that power and drive cables are connected, both to the drive and the system board.
2.Verify that the cables are the correct cables for your computer model.
If this message persists, you might need service for your workstation.
The drive is not installed correctly or | |
| has failed. |
1.Make sure that any jumpers are set correctly, and that power and drive cables are connected, both to the drive and the system board.
2.Verify that the cables are the correct cables for your computer model.
If this message persists, you may need service for your workstation.
168 System Diagnostics and Troubleshooting