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xw9300 manual
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230 pages, 4.16 Mb
202 Routine Care
Contents
HP xw9300 Workstation
Service and Technical Reference Guide
Page
Contents
3 System Management
4 Removal and Replacement Procedures
5 System Diagnostics and Troubleshooting
A SCSI Devices
B SATA Devices
C Connector Pins
DSystem Board Designators
EPower Cord Set Requirements
G Additional Password Security and Resetting CMOS
H Quick Troubleshooting Flows
Page
Preface
Important Safety Warnings
Page
Page
Updating BIOS, Drivers, and Software
Finding Information
Windows-BasedWorkstations
Linux-BasedWorkstations
Page
1 Product Overview
Product Features
Front Panel Components
Table 1-2 Front Panel View
Product Overview
Rear Panel Components
Table 1-3 Rear Panel Components
Serial Number and COA Label Location
Product Specifications
Power Supply and Cooling
Power Output and Cooling
700W
Power Supply Specifications
The following table lists the power supply specifications
Table 1-7 Power Supply Specifications
Power Consumption and Cooling
System Fans and Airflow
Resetting the Power Supply
Environmental Specification
PCI and PCI Express Slot Power Specifications
ENERGY STAR
2Installing or Restoring the Operating System
Installing the Operating System and Software
Installing or Upgrading Device Drivers
Creating a Restore Diskette
Starting the Linux Operating System
Restoring the Linux Operating System
Downloading the Latest HP Driver CD
Installing with the HP Driver CD
Upgrading Device Drivers
Verifying Hardware Compatibility
Installing the Linux Operating System
HP Software
Restoring the Operating System
Protecting the Software
Ordering Backup Software
Page
3 System Management
Computer Setup (F10)
BIOS ROM
Using Computer Setup (F10)
Enter
File > Save Changes and Exit
Ignore Changes and Exit
Set Defaults and Exit
Computer Setup Menu
Table 3-11 Computer Setup Menu Descriptions
Table 3-11 Computer Setup Menu Descriptions (continued)
System Management
Security Setup
Allows you to set and enable setup (administrator) password
Password
Power-On
Allows you to set and enable power-onpassword
•POST Mode (QuickBoot, FullBoot, or FullBoot every 1–30days)
•POST Messages (enable/disable)
F9=Boot Menu
F12=Network Service Boot
Num Lock State at
SATA PORT # to 0 RAID
You must enable the port before using RAID
SATA PORT # to 1 RAID
SATA PORT # to 2 RAID
SATA PORT # to 3 RAID
Page
Desktop Management
Initial Configuration and Deployment
Remote System Installation
HP Client Manager Software
Altiris Client Management Solutions
System Software Manager
Proactive Change Notification
Subscriber’s Choice
Remote ROM Flash
HPQFlash
FailSafe Boot Block ROM
Page
Replicating the Setup
Copying to a Single Workstation
Copying to Multiple Workstations
Dual-StatePower Button
World Wide Web Site
Building Blocks and Partners
Asset Tracking and Security
Use the following utilities to manage security settings on the HP Workstation:
•Locally, using the Computer Setup Utilities
Table 3-13 Security Features Overview
Password Security
Establishing a Setup Password Using Computer Setup
Establishing a Power-OnPassword Using Workstation Setup
Entering a Power-OnPassword
Entering a Setup Password
Changing a Power-Onor Setup Password
Deleting a Power-Onor Setup Password
National Keyboard Delimiter Characters
Clearing Passwords
Hood Sensor (Smart Cover Sensor)
Setting the hood sensor protection level
Cable Lock Provision (Optional)
Security Lock (Optional)
Universal Chassis Clamp Lock (Optional)
Access Panel Key Lock
Drive Protection System
ECC Fault Prediction and Prefailure Warranty
Surge-TolerantPower Supply
Thermal Sensor
Page
4Removal and Replacement Procedures
Service Considerations
Generating Static
Preventing Electrostatic Damage to Equipment
Personal Grounding Methods and Equipment
Grounding the Work Area
Recommended Materials and Equipment
Screws
Cables and Connectors
Hard Drives
Lithium Coin Cell Battery
Pre-DisassemblyProcedures
System Board
System Board Architecture
Removal and Replacement of Components
Disassembly Order
Security Lock (Optional)
Cable Lock (Optional)
Universal Chassis Clamp Lock
Access Panel
Front Bezel
Bezel Blanks
Hood Sensor
Front Panel I/O Device Assembly
To remove the front panel I/O device assembly:
5.Separate the bracket away from the front panel I/O device assembly
Power Button Assembly and System Speaker
Power Supply
Memory Duct
System Fan
Memory Module Features
Memory Module Requirements
Loading Order for Single Processor Configurations
Loading Order for Dual Processor Configurations
Page
PCI Slot Types
PCI Card Support
PCI Express
Page
PCI or PCI-X
Page
Front Fan
Page
Battery
Power Connections to Drives
Optical Drive
Page
Diskette Drive
Page
Installing a SCSI Hard Drive
Page
Page
Installing an External SCSI Hard Drive
Installing a SATA Hard Drive
CPU Heatsink A
Page
CAUTION: Allow the alcohol on the processor and CPU heatsink to dry completely
To replace the CPU heatsink:
NOTE: Do not touch the exposed thermal grease when handling the CPU heatsink
Page
Page
CPU Heatsink B
Page
Page
Page
Page
Page
Processor
To replace the processor:
5.Replace the CPU heatsink (page 116)
System Board
Page
5System Diagnostics and Troubleshooting
E-Support
Troubleshooting Checklist
LED Color Definitions
HP Insight Diagnostics Offline Edition
Navigation
Survey Tab
Test Tab
Status Tab
Log Tab
Saving and Printing Information in HP Insight Diagnostics
Diagnostic Light Codes
Table 5-22 Diagnostic Light Codes (continued)
Troubleshooting Scenarios and Solutions
Page
Testing Power Supply
Table 5-24 Power Supply Problems (continued)
Solving Diskette Problems
Table 5-25 Diskette Problems
Table 5-25 Diskette Problems (continued)
Solving Hard Drive Problems
Table 5-26 Hard Drive Problems
Solving Display Problems
Table 5-27 Display Problems
Table 5-27 Display Problems (continued)
Solving Audio Problems
Table 5-28 Audio Problems
Table 5-28 Audio Problems (continued)
Solving Printer Problems
Table 5-29 Printer Problems
Solving Keyboard and Mouse Problems
Table 5-30 Keyboard and Mouse Problems
Solving Front Panel Component Problems
Table 5-31 Front Panel Component Problems
Solving Hardware Installation Problems
Table 5-32 Hardware Installation Problems
Table 5-32 Hardware Installation Problems (continued)
Solving Network Problems
These guidelines do not discuss the process of debugging the network cabling
Table 5-33 Network Problems
Table 5-33 Network Problems (continued)
Solving Memory Problems
Table 5-34 Memory Problems
Solving Processor Problems
Table 5-35 Processor Problems
Solving CD-ROMand DVD Problems
Table 5-36 CD-ROMand DVD Problems
Solving Internet Access Problems
Table 5-37 Internet Access Problems
Table 5-37 Internet Access Problems (continued)
Power On Self Test (POST) and Error Messages
•Keyboard
•Memory modules
•Diskette drives
•All SATA and SCSI mass storage devices
Table 5-38 POST Error Messages (continued)
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Page
Page
A SCSI Devices
SCSI Guidelines
Using SCSISelect with SCSI Devices
SMART
Jumpers
Page
B SATA Devices
SATA Guidelines
SATA RAID Configurations
Page
C Connector Pins
Enhanced Keyboard
Mouse
Ethernet RJ-45
Serial Interface
USB
IEEE
Microphone
Headphone
Line-inAudio
Line-outAudio
Ultra SCSI
SATA
Monitor (VGA)
Monitor (DVI)
ATA/ATAPI (IDE) Standard Drive Cable
24-PinPower (Main)
8-PinPower (for Processors)
6-PinPower (Auxiliary PCI Express)
D System Board Designators
Page
E Power Cord Set Requirements
Page
F Routine Care
General Cleaning Safety Precautions
Maximizing the Airflow
Cleaning the Workstation Case
Cleaning the Keyboard
Cleaning the Monitor
Cleaning the Mouse
Page
GAdditional Password Security and Resetting CMOS
Resetting the Password Jumper
Clearing and Resetting the CMOS
Using the CMOS Button
H Quick Troubleshooting Flows
Initial Troubleshooting
No Power
Page
Page
No Video
Page
Page
Error Messages
Page
Page
No OS Loading
No OS Loading from Hard Drive
Page
Page
No OS Loading from Diskette Drive
No OS Loading from CD-ROMDrive
No OS Loading from Network
Non-functioningDevice
Page
Index