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HP xw9300 manual Error Messages, Part

Models: xw9300

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Troubleshooting Specifications Install Error codes Password Sata RAID Configurations Solving Minor Problems Resetting the Power Supply Diagnostic Utility on CD Parts and Accessories

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Error Messages

Error Messages, Part 1

Quick Troubleshooting Flows H

Error Messages 215

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HP xw9300 manual Error Messages, Part

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Contents

HP xw9300 Workstation Page Contents System Management System Diagnostics and Troubleshooting Sata Guidelines Sata RAID Configurations Connector Pins Index Contents This preface contains the following information Preface Important Safety Warnings Important Safety Warnings Page Screen instructions to complete installation Updating BIOS, Drivers, and Software Following sites are also available to you Finding InformationSupport Additional Documentation Helpful Links Windows-Based Workstations Parts and AccessoriesLocating Regulatory Information Subscriber’s ChoicePage Product Overview This section contains the following information Product FeaturesExploded View Front Panel Components 3Rear Panel Components Rear Panel Components Serial Number and COA Label Location Product Specifications Power Supply and Cooling 6Power Supply and Cooling Current Power Output and Cooling Product Overview Bist LED Power Supply Specifications Power Consumption and Cooling System Fans and Airflow Resetting the Power Supply Shock 305m 1,000 ft. altitude over 1,524m 5,000 ft 10PCI and PCI Express Slot Power Specifications PCI and PCI Express Slot Power Specifications Energy Star Compliance Energy Star Installing or Restoring the Operating System Microsoft Windows XP Professional Installing the Operating System and SoftwareInstalling or Upgrading Device Drivers Creating a Restore Diskette Restoring the Linux Operating System Linux-Preinstalled WorkstationsStarting the Linux Operating System Upgrading Device Drivers Installing with the HP Driver CD Verifying Hardware Compatibility Linux-Enabled WorkstationsInstalling the Linux Operating System HP Software Restoring the Operating System Protecting the Software Ordering Backup Software Installing or Restoring the Operating System System Management Computer Setup F10 Bios ROM Using Computer Setup F10 11Computer Setup Menu Descriptions Computer Setup Menu Diskette Type for legacy diskette drives only System Management Post Heading Option Description Advanced Boot Allows you to set Sata RAID System Management Desktop Management Initial Configuration and Deployment Remote System Installation HP Client Manager Software Altiris Client Management SolutionsSoftware Updating and Management Subscriber’s Choice System Software Manager Proactive Change Notification HPQFlash FailSafe Boot Block ROMROM Flash Remote ROM FlashPage Copying to a Single Workstation Replicating the Setup To change the power button configuration Dual-State Power Button Building Blocks and Partners Pre-boot Execution PXE supportWorld Wide Web Site Asset Tracking and Security Feature Purpose How It Is Established Cable Lock Provision Password Security Establishing a Power-On Password Using Workstation Setup Entering a Setup Password Press Enter Deleting a Power-On or Setup Password Hood Sensor Smart Cover Sensor Clearing Passwords Universal Chassis Clamp Lock Optional Access Panel Key LockCable Lock Provision Optional Security Lock Optional Drive Protection System Fault Notification and RecoveryECC Fault Prediction and Prefailure Warranty Surge-Tolerant Power Supply System Management Removal and Replacement Procedures Service Considerations Walking across carpet Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to Equipment Recommended Materials and Equipment Personal Grounding Methods and EquipmentGrounding the Work Area Screws Cables and ConnectorsTools and Software Requirements Special Handling of Components Lithium Coin Cell Battery Pre-Disassembly Procedures System Board Components System Board System Board Architecture Removal and Replacement of Components Disassembly Order Cable Lock Optional Security Lock Optional Universal Chassis Clamp Lock Access Panel Bezel Blanks Front Bezel Hood Sensor Front Panel I/O Device Assembly Power Button Assembly and System Speaker Power Supply Memory Duct System Fan Memory Module Requirements Memory Module FeaturesMemory To install a memory module Loading Order for Single Processor Configurations Removal and Replacement Procedures 19PCI Slot Types Peripheral Component Interconnect PCI SlotsPCI Slot Types Section contains information on the following topics PCI Card Support PCI Express Removal and Replacement Procedures PCI or PCI-X Removal and Replacement Procedures Front Fan Removal and Replacement Procedures Battery Power Connections to Drives Optical Drive Removal and Replacement Procedures Diskette Drive Removal and Replacement Procedures Hard Disk Drive Installing a Scsi Hard Drive Removal and Replacement Procedures Procedures Installing an External Scsi Hard Drive Installing a Sata Hard Drive CPU Heatsink a CPU Heatsink Procedures Removal and Replacement Procedures Procedures Removal and Replacement Procedures CPU Heatsink B Removal and Replacement Procedures Procedures Removal and Replacement Procedures Procedures Removal and Replacement Procedures Processor Removal and Replacement Procedures System Board Removal and Replacement Procedures System Diagnostics and Troubleshooting Help & Support Center HSC and E-Support Support Troubleshooting Checklist LED Color Definitions Theory of Operation HP Insight Diagnostics Offline EditionKey Features and Benefits User Interface Diagnostic Utility on CDSelect your OS Click the Diagnostic link Download the ISO Image Test Tab Survey Tab Log Tab Status Tab Select Save to the floppy or Save to USB key Saving and Printing Information in HP Insight Diagnostics Diagnostic Light Codes Diagnostic Light Codes 23Solving Minor Problems Troubleshooting Scenarios and SolutionsSolving Minor Problems Problem Cause Possible Solution Testing Power Supply Solving Power Supply Problems Repeat this procedure until failure occurs 25Diskette Problems Solving Diskette Problems Media Boot in Storage Storage Options 26Hard Drive Problems Solving Hard Drive Problems 27Display Problems Solving Display Problems Cables are not properly 28Audio Problems Solving Audio Problems Shut down all open processor-intensive applications 29Printer Problems Solving Printer Problems 30Keyboard and Mouse Problems Solving Keyboard and Mouse Problems Solving Front Panel Component Problems Problem Cause Solution Solving Hardware Installation Problems Board is bad Solving Network Problems NIC 34Memory Problems Solving Memory Problems 35Processor Problems Solving Processor Problems 36CD-ROM and DVD Problems Solving CD-ROM and DVD Problems 37Internet Access Problems Solving Internet Access Problems 37Internet Access Problems Power On Self Test Post and Error Messages At a time to isolate faulty module Fan is not connected, might have Bios is incomplete CPU Overtemp Select Storage Storage Options Bios Scsi Devices Scsi Guidelines Using SCSISelect with Scsi Devices Smart Jumpers Scsi Devices Sata Devices Sata Guidelines Sata RAID Configurations Sata Devices This appendix provides pin information for your system Connector Pins Ethernet RJ-45 Enhanced KeyboardMouse Ieee Serial Interface Line-out Audio MicrophoneHeadphone Line-in Audio Ultra Scsi Sata Monitor DVI Monitor VGA ATA/ATAPI IDE Standard Drive Cable Pin Power for Processors Pin Power Main Pin Power Auxiliary PCI Express SLOT1 PCI-E System Board Designators Frnt AUD Power Cord Set Requirements Power Cord Set Requirements Routine Care General Cleaning Safety Precautions Maximizing the Airflow Cleaning the Workstation Case Cleaning the Keyboard Cleaning the Monitor Cleaning the Mouse Routine Care Additional Password Security and Resetting Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the Cmos Using the Cmos Button Quick Troubleshooting Flows Initial Troubleshooting No Power, Part No Power No Power, Part No Power, Part No Video, Part No Video No Video No Video, Part Error Messages, Part Error Messages Error Messages, Part Error Messages, Part No OS Loading No OS Loading from Hard Drive, Part No OS Loading from Hard Drive No OS Loading from Hard Drive, Part No OS Loading from Hard Drive, Part No OS Loading from Diskette Drive No OS Loading from CD-ROM Drive No OS Loading from Network Non-functioning Device Quick Troubleshooting Flows Index Index LED Sata RAID Index

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