Table 5-33Network Problems (continued)

Problem

Cause

Solution

 

 

 

Network controller stopped

Network controller interrupt is

Under the Computer Setup Advanced menu,

working when an expansion

shared with an expansion

change the resource settings for the board.

board was added to the

board.

 

workstation.

 

 

 

 

 

 

The network controller requires

Verify that the drivers were not accidentally deleted

 

drivers.

when the drivers for a new expansion board were

 

 

installed.

 

 

 

 

The expansion board installed

Under the Computer Setup Advanced menu,

 

is a network card (NIC) and

change the resource settings for the board.

 

conflicts with the embedded

 

 

NIC.

 

 

 

 

Network controller stops

The files containing the network

Reinstall the network drivers, using the Restore Plus!

working without apparent

drivers are corrupted.

CD.

cause.

 

 

 

 

 

 

The cable is not securely

Be sure that both ends of the cable are securely

 

connected.

attached to the correct devices.

 

 

 

 

The network controller is

Replace the NIC.

 

defective.

 

 

 

 

New network card will not

New network card might be

Install a working, industry-standard NIC, or change

boot.

defective or might not meet

the boot sequence to boot from another source.

 

industry-standard specifications.

 

 

 

 

Cannot connect to network

The network controller is not

Verify Network Connectivity, that a DHCP Server is

server when attempting

configured properly.

present, and that the Remote System Installation

Remote System Installation.

 

Server contains the NIC drivers for your NIC.

 

 

 

System setup utility reports

Unprogrammed EEPROM.

Flash the ROM. See “ROM Flash” on page 59.

unprogrammed EEPROM.

 

 

 

 

 

System Diagnostics and Troubleshooting

Troubleshooting Scenarios and Solutions 159