HP xw9300 manual 37Internet Access Problems

Table 5-37Internet Access Problems (continued)

Problem Cause Solution

Internet takes too long to download Web sites.

Modem is not set up properly.

Verify that the correct modem speed and COM port are selected.

For Windows:

1.Open the Control Panel.

2.Double-click System.

3.Select the Hardware tab.

4.In the Device Manager area, click the Device Manager button.

5.Double-click Ports (COM & LPT).

6.Right-click the COM port your modem uses, then click Properties.

7.Under Device status, verify that the modem is working properly.

8.Under Device usage, verify the modem is enabled.

9.If there are further problems, click the Troubleshoot button and follow the on-screen instructions.

164 System Diagnostics and Troubleshooting