Table 5-38POST Error Messages (continued)

Screen Message

Probable Cause

Recommended Action

 

 

 

 

1800—Temperature Alert

Internal temperature exceeds

1.

Check that workstation air vents are not

 

specification.

 

blocked and cooling fan is running.

 

 

2.

Verify processor speed selection.

 

 

3.

Replace the processor.

 

 

4.

Replace the system board.

 

 

 

1801—Microcode Patch

Processor not supported by ROM

Upgrade BIOS to proper version.

Error

BIOS.

 

 

 

 

 

1802—Processor Not

The system board does not support

Replace the processor with a compatible one.

Supported

the processor.

 

 

1803—BIOS Update

This BIOS revision does not support

Needed for Processor

the installed processor.

Invalid Electronic Serial

Electronic serial number has

Run Computer Setup. If Setup already has data in

Number

become corrupted.

the field or will not allow the serial number to be

 

 

entered, download from http://www.hp.com

 

 

and run SP5572.EXE (SNZERO.EXE).

 

 

Run Computer Setup and try to enter serial

 

 

number under Security, System ID, then save

 

 

changes.

 

 

 

ECC Multiple Bit Error

Chipset has detected more than one

Replace the memory module.

Detected in Memory Module bad bit in a 64-bit quadword of the

 

 

memory array.

 

 

 

 

Parity Check 2

Parity RAM failure.

Run Computer Setup and Diagnostic utilities.

 

 

 

170 System Diagnostics and Troubleshooting