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HP xw9300 manual Non-functioning Device

Models: xw9300

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Troubleshooting Specification Install Error messages Password Sata RAID Configurations Solving Minor Problems Resetting the Power Supply Diagnostic Utility on CD Parts and Accessories

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Non-functioning Device

Quick Troubleshooting Flows H

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HP xw9300 manual Non-functioning Device

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Contents

HP xw9300 Workstation Page Contents System Management System Diagnostics and Troubleshooting Sata Guidelines Sata RAID Configurations Connector Pins Index Contents This preface contains the following information Preface Important Safety Warnings Important Safety Warnings Page Screen instructions to complete installation Updating BIOS, Drivers, and Software Support Finding InformationAdditional Documentation Helpful Links Following sites are also available to you Locating Regulatory Information Parts and AccessoriesSubscriber’s Choice Windows-Based WorkstationsPage Product Overview Product Features Exploded ViewThis section contains the following information Front Panel Components 3Rear Panel Components Rear Panel Components Serial Number and COA Label Location Product Specifications Power Supply and Cooling 6Power Supply and Cooling Current Power Output and Cooling Product Overview Bist LED Power Supply Specifications Power Consumption and Cooling System Fans and Airflow Resetting the Power Supply Shock 305m 1,000 ft. altitude over 1,524m 5,000 ft 10PCI and PCI Express Slot Power Specifications PCI and PCI Express Slot Power Specifications Energy Star Compliance Energy Star Installing or Restoring the Operating System Installing or Upgrading Device Drivers Installing the Operating System and SoftwareCreating a Restore Diskette Microsoft Windows XP Professional Linux-Preinstalled Workstations Starting the Linux Operating SystemRestoring the Linux Operating System Upgrading Device Drivers Installing with the HP Driver CD Linux-Enabled Workstations Installing the Linux Operating SystemVerifying Hardware Compatibility HP Software Restoring the Operating System Protecting the Software Ordering Backup Software Installing or Restoring the Operating System System Management Computer Setup F10 Bios ROM Using Computer Setup F10 11Computer Setup Menu Descriptions Computer Setup Menu Diskette Type for legacy diskette drives only System Management Post Heading Option Description Advanced Boot Allows you to set Sata RAID System Management Desktop Management Initial Configuration and Deployment Remote System Installation Altiris Client Management Solutions Software Updating and ManagementHP Client Manager Software Subscriber’s Choice System Software Manager Proactive Change Notification ROM Flash FailSafe Boot Block ROMRemote ROM Flash HPQFlashPage Copying to a Single Workstation Replicating the Setup To change the power button configuration Dual-State Power Button Pre-boot Execution PXE support World Wide Web SiteBuilding Blocks and Partners Asset Tracking and Security Feature Purpose How It Is Established Cable Lock Provision Password Security Establishing a Power-On Password Using Workstation Setup Entering a Setup Password Press Enter Deleting a Power-On or Setup Password Hood Sensor Smart Cover Sensor Clearing Passwords Cable Lock Provision Optional Access Panel Key LockSecurity Lock Optional Universal Chassis Clamp Lock Optional ECC Fault Prediction and Prefailure Warranty Fault Notification and RecoverySurge-Tolerant Power Supply Drive Protection System System Management Removal and Replacement Procedures Service Considerations Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Walking across carpet Personal Grounding Methods and Equipment Grounding the Work AreaRecommended Materials and Equipment Tools and Software Requirements Cables and ConnectorsSpecial Handling of Components Screws Lithium Coin Cell Battery Pre-Disassembly Procedures System Board Components System Board System Board Architecture Removal and Replacement of Components Disassembly Order Cable Lock Optional Security Lock Optional Universal Chassis Clamp Lock Access Panel Bezel Blanks Front Bezel Hood Sensor Front Panel I/O Device Assembly Power Button Assembly and System Speaker Power Supply Memory Duct System Fan Memory Module Features MemoryMemory Module Requirements To install a memory module Loading Order for Single Processor Configurations Removal and Replacement Procedures PCI Slot Types Peripheral Component Interconnect PCI SlotsSection contains information on the following topics 19PCI Slot Types PCI Card Support PCI Express Removal and Replacement Procedures PCI or PCI-X Removal and Replacement Procedures Front Fan Removal and Replacement Procedures Battery Power Connections to Drives Optical Drive Removal and Replacement Procedures Diskette Drive Removal and Replacement Procedures Hard Disk Drive Installing a Scsi Hard Drive Removal and Replacement Procedures Procedures Installing an External Scsi Hard Drive Installing a Sata Hard Drive CPU Heatsink a CPU Heatsink Procedures Removal and Replacement Procedures Procedures Removal and Replacement Procedures CPU Heatsink B Removal and Replacement Procedures Procedures Removal and Replacement Procedures Procedures Removal and Replacement Procedures Processor Removal and Replacement Procedures System Board Removal and Replacement Procedures System Diagnostics and Troubleshooting Help & Support Center HSC and E-Support Support Troubleshooting Checklist LED Color Definitions HP Insight Diagnostics Offline Edition Key Features and BenefitsTheory of Operation Select your OS Click the Diagnostic link Diagnostic Utility on CDDownload the ISO Image User Interface Test Tab Survey Tab Log Tab Status Tab Select Save to the floppy or Save to USB key Saving and Printing Information in HP Insight Diagnostics Diagnostic Light Codes Diagnostic Light Codes Troubleshooting Scenarios and Solutions Solving Minor Problems23Solving Minor Problems Problem Cause Possible Solution Testing Power Supply Solving Power Supply Problems Repeat this procedure until failure occurs 25Diskette Problems Solving Diskette Problems Media Boot in Storage Storage Options 26Hard Drive Problems Solving Hard Drive Problems 27Display Problems Solving Display Problems Cables are not properly 28Audio Problems Solving Audio Problems Shut down all open processor-intensive applications 29Printer Problems Solving Printer Problems 30Keyboard and Mouse Problems Solving Keyboard and Mouse Problems Solving Front Panel Component Problems Problem Cause Solution Solving Hardware Installation Problems Board is bad Solving Network Problems NIC 34Memory Problems Solving Memory Problems 35Processor Problems Solving Processor Problems 36CD-ROM and DVD Problems Solving CD-ROM and DVD Problems 37Internet Access Problems Solving Internet Access Problems 37Internet Access Problems Power On Self Test Post and Error Messages At a time to isolate faulty module Fan is not connected, might have Bios is incomplete CPU Overtemp Select Storage Storage Options Bios Scsi Devices Scsi Guidelines Using SCSISelect with Scsi Devices Smart Jumpers Scsi Devices Sata Devices Sata Guidelines Sata RAID Configurations Sata Devices This appendix provides pin information for your system Connector Pins Enhanced Keyboard MouseEthernet RJ-45 Ieee Serial Interface Headphone MicrophoneLine-in Audio Line-out Audio Ultra Scsi Sata Monitor DVI Monitor VGA ATA/ATAPI IDE Standard Drive Cable Pin Power for Processors Pin Power Main Pin Power Auxiliary PCI Express SLOT1 PCI-E System Board Designators Frnt AUD Power Cord Set Requirements Power Cord Set Requirements Routine Care General Cleaning Safety Precautions Maximizing the Airflow Cleaning the Workstation Case Cleaning the Keyboard Cleaning the Monitor Cleaning the Mouse Routine Care Additional Password Security and Resetting Cmos Resetting the Password Jumper Using Computer Setup to Reset Cmos Clearing and Resetting the Cmos Using the Cmos Button Quick Troubleshooting Flows Initial Troubleshooting No Power, Part No Power No Power, Part No Power, Part No Video, Part No Video No Video No Video, Part Error Messages, Part Error Messages Error Messages, Part Error Messages, Part No OS Loading No OS Loading from Hard Drive, Part No OS Loading from Hard Drive No OS Loading from Hard Drive, Part No OS Loading from Hard Drive, Part No OS Loading from Diskette Drive No OS Loading from CD-ROM Drive No OS Loading from Network Non-functioning Device Quick Troubleshooting Flows Index Index LED Sata RAID Index

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