Solving Front Panel Component Problems
If you are experiencing problems with one of the front panel ports, you might be able to try your device in the corresponding port on the back side of the computer. If this does not fix the problem, or you must use the front panel ports, continue troubleshooting.
Some problems in this section are also discussed in other troubleshooting suggestions in this chapter.
Table
Problem | Cause | Solution | |
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| |
A USB device, headphone, or | It is not properly connected. | Reconnect the device to the front of the workstation | |
microphone is not recognized by |
| and restart the workstation. | |
the workstation. |
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| |
| The device does not have | If the USB device requires AC power, be sure one | |
| power. | end is connected to the device and one end is | |
|
| connected to a live outlet. | |
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|
| The correct device driver is | 1. | Install the correct driver for the device. |
| not installed. | 2. You might need to reboot the workstation. | |
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| ||
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| |
| The cable from the device to | If possible, replace the cable. | |
| the computer does not work. |
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| |
| The device is not working. | Replace the device. | |
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|
A USB, audio, and | The internal cables might not | 1. | Turn off the workstation. |
devices are not working. | be connected to the system | 2. Connect the cables correctly. | |
| board or the PCI card. | ||
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| |
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| |
A device in the | Cables of new external | Be sure that all cables are properly and securely | |
not responsive. | device are loose or power | connected. | |
| cables are unplugged. |
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| |
| The power switch on the | Turn off the workstation, turn on the external device, | |
| device is not turned on. | then turn on the workstation to integrate the device | |
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| with the workstation system. | |
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System Diagnostics and Troubleshooting
Troubleshooting Scenarios and Solutions 155
