Table
Screen Message | Probable Cause | Recommended Action | ||
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Memory configuration is incorrect. | 1. | Run Computer Setup (F10 Setup) or | ||
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| Windows utilities. | |
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| 2. | Be sure memory modules are installed | |
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| properly. | |
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| 3. | If | |
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| using HP only memory. | |
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| 4. | Verify proper memory module type. | |
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RAM failure. | 1. | Run Computer Setup (F10 Setup) or | ||
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| Windows utilities. | |
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| 2. | Be sure that memory modules are installed | |
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| correctly. | |
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| 3. | Verify proper memory module type. | |
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| 4. | Remove and replace memory module(s) one | |
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| at a time to isolate faulty module. | |
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| 5. | Replace the faulty memory module(s). | |
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| 6. | If error persists after replacing memory | |
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| modules, replace the system board. | |
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Memory modules do not match | Replace memory modules with matched sets. | |||
Mismatch | each other. |
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Single Bit ECC error. | 1. | Verify proper memory module type. | ||
Bit Errors in Memory |
| 2. | Try another memory socket. | |
Socket(s) y,y |
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| 3. | Replace memory module if problem persists. | ||
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Processor has failed to initialize. | 1. | Reseat the processor in its socket. | ||
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| 2. | If the processor does not respond, replace it. | |
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A memory module in memory | 1. | Verify proper memory module type. | ||
Module in memory Socket(s) | socket identified in the error | 2. | Try another memory socket. | |
X,X, X | message is missing critical SPD | |||
3. | Replace memory with a module conforming | |||
| information, or is incompatible with | |||
| the chipset. |
| to the SPD standard. | |
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DIMMs not installed correctly (not | Refer to “Memory” on page 94 for the correct | |||
Warning | paired correctly). | memory configurations and reseat the DIMMs | ||
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| accordingly. | ||
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There are one or more mismatched | Refer to “Memory” on page 94 for the correct | |||
Warning | pairs of DIMMs between channel A | memory configurations and reseat the DIMMs | ||
| and channel B. Some memory has | accordingly. | ||
| been disabled. Install matching |
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| pairs. |
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Keyboard failure. | 1. | Reconnect keyboard with workstation | ||
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| turned off. | |
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| 2. | Check connector for bent or missing pins. | |
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| 3. | Be sure that none of the keys are pressed. | |
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| 4. | Replace keyboard. | |
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I/O board keyboard controller. | 1. | Reconnect keyboard with workstation | ||
Error |
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| turned off. | |
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| 2. | Replace the system board. | |
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166 System Diagnostics and Troubleshooting