Table 5-38POST Error Messages (continued)

Screen Message

Probable Cause

Recommended Action

 

 

 

 

164—Memory Size Error

Memory configuration is incorrect.

1.

Run Computer Setup (F10 Setup) or

 

 

 

Windows utilities.

 

 

2.

Be sure memory modules are installed

 

 

 

properly.

 

 

3.

If third-party memory has been added, test

 

 

 

using HP only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

201—Memory Error

RAM failure.

1.

Run Computer Setup (F10 Setup) or

 

 

 

Windows utilities.

 

 

2.

Be sure that memory modules are installed

 

 

 

correctly.

 

 

3.

Verify proper memory module type.

 

 

4.

Remove and replace memory module(s) one

 

 

 

at a time to isolate faulty module.

 

 

5.

Replace the faulty memory module(s).

 

 

6.

If error persists after replacing memory

 

 

 

modules, replace the system board.

 

 

 

202—Memory Type

Memory modules do not match

Replace memory modules with matched sets.

Mismatch

each other.

 

 

 

 

 

 

207—ECC Corrected Single

Single Bit ECC error.

1.

Verify proper memory module type.

Bit Errors in Memory

 

2.

Try another memory socket.

Socket(s) y,y

 

 

3.

Replace memory module if problem persists.

 

 

 

 

 

 

212—Failed Processor

Processor has failed to initialize.

1.

Reseat the processor in its socket.

 

 

2.

If the processor does not respond, replace it.

 

 

 

 

213—Incompatible memory

A memory module in memory

1.

Verify proper memory module type.

Module in memory Socket(s)

socket identified in the error

2.

Try another memory socket.

X,X, X

message is missing critical SPD

3.

Replace memory with a module conforming

 

information, or is incompatible with

 

the chipset.

 

to the SPD standard.

 

 

 

 

 

 

214—DIMM Configuration

DIMMs not installed correctly (not

Refer to “Memory” on page 94 for the correct

Warning

paired correctly).

memory configurations and reseat the DIMMs

 

 

accordingly.

 

 

 

215—Memory Mismatch

There are one or more mismatched

Refer to “Memory” on page 94 for the correct

Warning

pairs of DIMMs between channel A

memory configurations and reseat the DIMMs

 

and channel B. Some memory has

accordingly.

 

been disabled. Install matching

 

 

 

pairs.

 

 

 

 

 

 

301—Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with workstation

 

 

 

turned off.

 

 

2.

Check connector for bent or missing pins.

 

 

3.

Be sure that none of the keys are pressed.

 

 

4.

Replace keyboard.

 

 

 

 

303—Keyboard Controller

I/O board keyboard controller.

1.

Reconnect keyboard with workstation

Error

 

 

turned off.

 

 

2.

Replace the system board.

 

 

 

 

166 System Diagnostics and Troubleshooting