
| Symptom | Action | 
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| The System Management Services menu is | The device or media you are attempting to boot | |||
| displayed. | from may be faulty. | 
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| 
 | 1. Check the SMS error log for any errors. To | |||
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 | check the error log: | 
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 | |
| 
 | a. Choose error log | 
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 | |
| 
 | b. If an error is logged, check the time | |||
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 | stamp. | 
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 | 
| 
 | c. If the error was logged during the | |||
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 | current boot attempt, record it. | |||
| 
 | d. Look up the error in Chapter 3, “Error | |||
| 
 | Code to FRU Index” on page  | |||
| 
 | do the listed action. | 
 | 
 | |
| 
 | e. If no recent error is logged in the error | |||
| 
 | log, continue to the next step below. | |||
| 
 | 2. Try to boot from an alternate boot device | |||
| 
 | connected to the same controller as the | |||
| 
 | original boot device. If the boot succeeds, | |||
| 
 | replace the original boot device (for | |||
| 
 | removable media devices try the media | |||
| 
 | first). | 
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 | 
 | 
| 
 | 3. Go to “MAP 1540: Minimum Configuration” | |||
| 
 | on page  | 
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| 
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 | ||
| You cannot load diagnostics. | Go to “MAP 1020: Problem Determination” on | |||
| 
 | page  | 
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| 
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 | |
| You have a problem that does not prevent the | Go to the Fast Path MAP in the | Diagnostics | ||
| system from booting. | Information for Multiple Bus Systems. | |||
| 
 | 
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 | 
 | |
| You do not have a symptom. | Go to MAP 0020 in the | Diagnostics Information | ||
| 
 | for Multiple Bus Systems | 
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 | |
| 
 | 
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 | |
| You have an SRN. | Go to the Fast Path MAP in the | Diagnostics | ||
| 
 | Information for Multiple Bus Systems. | |||
| 
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 | ||
| You suspect a cable problem. | Go to the Adapters, Devices, and Cable | |||
| 
 | Information for Multiple Bus Systems. | |||
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| You Cannot Find the Symptom in this Table | 
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 | |
All other problems.
Go to “MAP 1020: Problem Determination” on page 
| Chapter 2. Maintenance Analysis Procedures (MAPs) | 
