Croma24 Service Manual

Table 4-1. Troubleshooting Table (cont).

 

Symptoms

Possible cause

Solution

 

 

Carrier Axis Failure

• cutter assembly

replace cutter

 

 

(cont)

malfunction

assembly

 

 

 

• damaged carrier

1) check idler/

 

 

 

drive belt system

tension assembly

 

 

 

 

2) check carrier belt

 

 

Does Not Print

• bad connection

reseat cable

 

 

 

 

 

 

between computer

connections on

 

 

 

and printer

computer and

 

 

 

 

printer

 

 

 

• firmware is

refresh EEPROM

 

 

 

corrupted

firmware with new

 

 

 

 

download

 

 

 

• bad MPCB

replace MPCB

 

 

Ink Cartridge

 

 

 

 

Misfiring

• cartridge low on

refill or replace

 

 

 

 

 

 

ink

cartridge

 

 

 

• flex contacts

1) perform Flex

 

 

 

dirty or damaged

Cable Contact

 

 

 

 

Cleaning

 

 

 

 

procedures

 

 

 

 

2) replace carrier

 

 

 

 

assembly

 

 

 

 

 

 

 

 

 

 

 

82 Troubleshooting

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Image 82
Integra CROMA24 service manual Does Not Print, Ink Cartridge Misfiring