Troubleshooting & Maintenance

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Playback Issues (continued from page 5-7)

Playback will not activate.

1.Make sure a compatible disc format is loaded (1-5).

2.Make sure the disc is properly loaded (4-2). Load single-sided discs with the label side facing upward and double-sided discs with the side intended for playback facing downward. All discs must align with the circular guide inside the disc drawer.

3.Close the disc menu (if applicable). Pressing the Play button might not activate playback when the disc menu is open on the on-screen display.

The selected playback mode will not activate.

1.Make sure the playback mode is compatible with the the loaded disc. The table on page 4-12 indicates the playback modes available for each disc format.

2.Some playback modes are automatically deactivated when certain remote control buttons are pressed. Refer to Section 4 for more information.

Playback will not activate when a DVD-RW/R is loaded.

1.The DVD-RW/R might be copy-once protected (1-6). The RT-10 does not allow playback of copy-once protected discs. When a copy-once protected disc is loaded, the message "COPY PROTECT PROGRAM. UNPLAYABLE." appears on the on-screen display.

Playback automatically stops when an DVD-A is loaded.

1.The disc might have been illegally copied. The RT-10 does not allow playback of DVD-As that have been illegally copied.

Playback activates for the selected SACD track, but the output format is incorrect.

1.Make sure the SACD Playback parameter (3-15) is set to the desired SACD output format.

2.Make sure the loaded SACD includes the selected track. If the SACD Playback parameter (3-15) is set to a track that is not available on the loaded SACD, the RT-10 automatically selects an alternate track.

Playback will not activate when an MP3 is loaded.

2. An incompatible MP3 track might be selected (1-7).

When the MP3 Navigator (4-4 and 4-27) is open and an incompatible MP3 track is selected, the icon shown at the right appears on the on-screen display.

When the MP3 Navigator is closed and an incompatible MP3 track is selected, the message "UNPLAYABLE MP3 FORMAT" appears on the on-screen display.

2.The RT-10 might require a few seconds to activate playback of an MP3 track that is included in a complex MP3 file structure. When this occurs, the message "Please wait a moment" appears on the on-screen display.

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