Troubleshooting | LG Electronics MF2800, MF3800 guide

Chapter 8

Troubleshooting

Image 184

LG Electronics MF2800, MF3800 manual Troubleshooting

Contents

Page Safety Information For USA / Canada Users What is an Energy Star Machine?For Another Country Users Important Safety Instructions Laser Safety Internal Laser Radiation for all UersFor United States Users Cdrh Regulations For European User For users In Other CountriesFor Denmark Users For Finland, Sweden User For Norway Users Safety Information CE Marking Declaration of Conformity User Instructions For U.S.A.Users FCC Declaration of Conformity FCC Part 15 Radio Grequency Devices Warning FCC Part 68 Telecomunication Devices Refer to Facsimile Programming page 4-29 Telephone line cord INTERFERENCE-CAUSING Equipment Standard ICES-003 Issue User Instructions For Canada Users For Australian Users For New Zealand Users Ozone Release For all Users Acoustic Noise For European Users Labels Xvii Meaning of Symbols Xix Page Xxi Precautions for Routine Use Miscellaneous Table of Contents Table of Contents Facsimile Programming Internet FaxOption PC Printing & Scanning Maintenance & Supplies TroubleshootingSpecifications Appendix Unpacking & Installation Unpacking the Spcu Installing the Spcu Table of Contents Introduction How to Use This Manual Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 UnitsMINOLTAFAX2800 and MINOLTAFAX3800 Model Differences Agency Certification Important Safeguards Important Safeguards Important Safeguards Multi-Tasking Multi-TaskingOperation Concurrent Operation Result Machine Components Machine ComponentsExternal Components Front Machine Components External Components Rear Machine Components External Components Internal and Optional Drum Cartridge Resolution Keys Error LightControl Panel Layout Display Function Key YES KeyNo Key Pin Code Key + Key Mail KeySpeed Dial Key Redial/Pause Key Keypad # KeyCopy Key Stop Key Definition of Display Symbols Machine Components Basic Operations Using Memory Transmit Use this setting For thisSending a Document Sending a Document Use the Resolution Key to select the desired resolution Memory Overflow Transmit Using the Speaker Key Using Combination Dial Dialing Methods Dialing Methods Auto Receive Receiving a DocumentReceiving a Document Manual Receive SET DOC. Face Down RX Complete Chicago 20P Memory Receive Memory Lock Provide this Substitute Memory Receive Recording Paper JAM Making Copies ProcedureMaking Copies This mode Does this COPY* COPIES=01 OK=START COPY* COPIES=02 OK=STARTSORT=YES Advanced Facsimile Using the Function Menu Using the Function Menu Broadcast Broadcast Timer TX Delay Transmission Timer TX Delay Transmission Mailbox TX Mailbox TX Print Mailbox RX Print Mailbox RX Print Memory RX Print Memory RX Polling TX Polling TX Single Multi -SELECT&PUSHYES Polling RX Polling RX Continuous Polling RX Relay Initiate Relay Initiate Using Combination Dial Using Combination Dial Journal Key Journal Key Report Key Report Key Reports Transmit Message ConfirmationManual TX Report Reports Schedule Key Schedule Key PIN Code Key PIN Code Key Speaker Key Speaker Key Codes Codes Facsimile Programming Accessing The User Program Area Accessing The User Program AreaMenu Navigation Menu Group Sub-Menu Selections Choices Available Default Menu Structure Initial User DATA? Date & Time Entering Numbers and Letters Initial User Data Entering The Date & TimeEntering Your Telephone Number Initial User Data Entering Your User Name Setting Department PWUser NAME? OK=YES NAME= OK=YES DEL=NO Setting the LCD Contrast Setting the Correct Dialing Type Tone/PulseMachine Operations Machine Operations Buzzer VOLUME? OK=YES High *LOW OFF -SELECT&PUSHYES Setting the Buzzer VolumeChoices Available Description Setting the Line Monitor Speaker Volume Selecting Remote MonitorLine MONITOR? OK=YES High *LOW OFF -SELECT&PUSHYES Remote MONITOR? OK=YES ON*OFF SELECT&PUSHYES Setting Your Fax Line Type PSTN/PBX Phone Line Telephone Number LCD Display/Dialing Access LinePSTN/PBX? OK=YES Pstn PBX SELECT&PUSHYES Setting the Power Save Mode Power Save MODE? OK=YES OFF *TIMER SELECT&PUSHYES Setting the Power Save Time Setting the Drum CounterPower Save TIME? OK=YES Drum COUNTER? OK=YES Drum COUNTER=000519 OK=YES DEL=NO Document Scan Settings ResolutionDocument Scan Settings RESOLUTION? OK=YES STD Fine EX-FINE -SELECT&PUSHYES Scan Contrast Print DensityScan CONTRAST? OK=YES Light *NORMAL Dark -SELECT&PUSHYES Print DENSITY? OK=YES Dark Light -SELECT&PUSHYES Reduction Copy Reduction COPY? OK=YES Onoff SELECT&PUSHYES Auto Cassette Sel Rec. Paper SizeAuto CASS. SEL.? OK=YES Not Available On OFF SELECT&PUSHYES Printer FAX One-Touch Keys Dial RegistrationDial Registration Dial Registration Edit/Deleting Speed Dial KeysEntering Group DIAL? OK=YES Group Dial KeysSelect REGIST.KEY Group Dial Group NAME= OK=YES Program DialProgram DIAL? OK=YES For 2=Timer TX Timer TXSelect REGIST.KEY Function For 1=Broadcast For 7 = Polling RX Dial Registration For 3 = Mailbox TXFor 8 = Relay Initiate Batch TX Relaybox ID= OK=YES DEL=NO PASSWORD= OK=YES DEL=NOBatch TX? OK=YES Select REGIST.KEY- OK=YES Select REGIST. KEY- COMPLETE=NO Relay box Relay BOX 1 PW= OK=YES REPORT= Default TX Default TX? OK=YES MEM TX ADF TX SELECT&PUSHYESTX Operation TX Operation Closed Network TX Fax ForwardingClosed NETWORK? OK=YES ON*OFF SELECT&PUSHYES FAX FORWARDING? OK=YES Enter Forward Tele Header HEADER? OK=YES On OFF OK=YES Memory RX Mode RX OperationRX Operation On = Memory Lock On OFF SELECT&PUSHYES PASSWORD= OK=YESSET DOC.FACE Down No. of Rings Two Page PrintTWO page PRINT? OK=YES On Onsort *OFF -SELECT&PUSHYES Choice Available Description Reduction RX Mailbox RXReduction RX? OK=YES On OFF CUT SELECT&PUSHYES Mailbox RX? OK=YES Closed Network RX Mode Footer Receive Time PrintRX MODE? OK=YES Auto Manual -SELECT&PUSHYES FOOTER? OK=YES Continuous Poll RX CONTI. Polling RX? OK=YESPoll Group 01 =OFF OK=YES Start TIME=000 OK=YES DEL=NO Stop TIME=000 OK=YES DEL=NO Polling ID= OK=YES DEL=NO Polling PW= OK=YES DEL=NO Units and must match for Polling to work Line 2 Setting Line 2 SettingLine 2 Fax No TX Line Priority TX Line PRIORITY? OK=YES Line 1 TX PRIORITY? OK=YES Line 2 Tone / PulseLINE2 TONE/PULSE? OK=YES Tone Pulse SELECT&PUSHYES Activity Report Reserv. Reservation Report TX Results Report RX Results ReportTX Result REPORTX? OK=YES Onoff SELECT&PUSHYES RX Result REPORT? OK=YES Onoff SELECT&PUSHYES Broadcast Report Toner Low ReportBroadcast REPORT? OK=YES Onoff SELECT&PUSHYES Toner LOW REPORT? OK=YES ON*OFF SELECT&PUSHYES Other Reports and Lists Report Name Description Printing Auto Manual Reports Internet FaxOption Setup Internet Fax Components of Internet Fax Programming Internet Fax settingsMenu Item Description Setting up the Internet Fax Setting up the Internet Fax Server Setting POP3 Interval Error Report GMT Programming Locations One-Touch Dial Speed Dial Group Dial Program Dial Program DIAL? OK=YES Select REGIST.KEY Function Setting up the Internet Fax For 2=Timer TX Basic Operations of Internet Fax Manual TransmissionSingle Location Manual Receive Broadcast Advanced Operations of Internet FaxAdvanced Operations of Internet Fax One Touch, Speed Dial, and Group Dial Timer TXAutomatic Receive Error Messages Report Error messagesError messages LCD Display Messages NIC Time OUT Machine Time OUT Error messages PC Printing & Scanning Set Printer Menu Item Available Default DescriptionSet Printer Symbol Set Symbol SET? OK=YESNumber of Copies SET PRINTER? Font Number Font NUMBER? OK=YES Font NUMBER=1 OK=YES DEL=NOFont Definitions Font Number Pitch Point Orientation Line Number Print FontLine NUMBER? OK=YES Line NUMBER=64 OK=YES DEL=NO Print FONT? OK=YES Print Font PCL4 Enhance Memory before selecting PCL4 Enhance GDI Enhance Memory Allocations Standard Memory Configuration ChoicesMemory Allocations Off 576 Yes 384 288 297 PCL4 Emulation Connecting to a ComputerPCL4 Emulation Setting Up the Computer Application Printer Driver Using the Manual Feed Tray to PrintBasic Operation Printing Envelopes Printer Messages Auto-Select Paper TrayPrinter Messages Message Description Recommendations GDI Printer Featureoption GDI Printer Featureoption Connecting to Your PC Installing The Printer DriverPin Signal Windows95 PC Printing & Scanning Printing with your GDI Print Function Configuring the GDI Print SettingsGetting Help Installing the Twain Driver Scanning Twain Driver OptionPC Requirements for the Twain Option Scanning Twain Driver Option Scanner Troubleshooting Message Cause Solution Class 1 Fax/Modem Class 1 InterfacePC Requirements Class 1 Fax/Modem Connecting Class 1 to Your PC Installing the PC-Fax SoftwareUsing Class 1 Mode Modem type Generic Class 1 or Class Receiving a Fax in Class 1 Mode Sending a Fax in Class 1 ModeScanning in Class 1 Mode Printing in Class 1 Mode Class 1 Fax/Modem Class 1 Fax/Modem Maintenance & Supplies Paper Tray Loading the PaperLoading the Paper Optional Second Paper Cassette UnitSPCU Loading the Paper Document Jams Clearing Paper JamsClearing Paper Jams Paper Jams Jam at the Paper Feed Tray Clearing Paper Jams Jam at the Paper Feed Tray CoverJam at Paper Exit Tray Jam at the Spcu Clearing Paper Jams Changing Toner Cartridge Changing Toner Cartridge Changing Drum Cartridge Changing Toner Cartridge Maintenance Cleaning Your Fax UnitCleaning the Scanner Maintenance Cleaning the White Roller Maintenance & Supplies Maintenance Troubleshooting Troubleshooting Error Indication TypesAlarm Beeps Description Action LED Indication Description Action Error Messages Message Cause/Symptom Action Toner Near Empty Troubleshooting Cause/Symptom Action Troubleshooting Tips Symptom Action Troubleshooting Troubleshooting Specifications Physical Specifications Physical Specifications Electrical Specifications Operational Specifications Operational Specifications Scanner Optional Accessories Specifications Facsimile SpecificationsClass 1 Interface RS-232 PC Interface LAN Interface Print Server Specification Remark Internet FaxFax Transmission Fax Reception Report Dual Line Lithium Battery Statement Environmental SpecificationsEnvironmental Specifications Unpacking & Installation Main Carton Contents Unpacking Accessories Box Contents Setting Up Fax Unit Installing the Drum CartridgeSetting Up Fax Unit Removing the Packing Materials Installing the Toner Cartridge Installing the Paper Exit Tray Installing the Document Exit Tray Installing the Document Feed Tray Attaching the Power Cord and Telephone Cords 1cm Attaching the PC Cables Loading Paper Turning Power on Preparing Your Fax Unit Final CheckoutFinal Checkout Loading a Document Setting Up the Optional Spcu Setting Up the Optional SpcuUnpacking the Spcu Installing the Spcu Unpacking & Installation Setting Up the Optional Spcu Setting Up the Optional Spcu Index Symbols PBX Index