Troubleshooting | LG Electronics MF2800, MF3800 manual

	Troubleshooting

Symptom	Action

14A document you transmitted to another	• Make a copy of the document transmitted to check for image quality.
party was not received clearly.	• If the copy is not clear, clean the contact image sensor of the Scanner of your
	fax. If still not clear, your fax may need service.
	• If the copy is clear, the telephone line or the fax machine of the other party is
	probably faulty. Re-transmit the document to check the image quality.

Troubleshooting

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LG Electronics MF2800, MF3800 manual Troubleshooting

Contents

Page Safety Information For USA / Canada Users What is an Energy Star Machine?For Another Country Users Important Safety Instructions For United States Users Laser SafetyInternal Laser Radiation for all Uers Cdrh Regulations For European User For users In Other CountriesFor Denmark Users For Finland, Sweden User For Norway Users Safety Information CE Marking Declaration of Conformity User Instructions For U.S.A.Users FCC Declaration of Conformity FCC Part 15 Radio Grequency Devices Warning FCC Part 68 Telecomunication Devices Refer to Facsimile Programming page 4-29 Telephone line cord INTERFERENCE-CAUSING Equipment Standard ICES-003 Issue User Instructions For Canada Users For Australian Users For New Zealand Users Ozone Release For all Users Acoustic Noise For European Users Labels Xvii Meaning of Symbols Xix Page Xxi Precautions for Routine Use Miscellaneous Table of Contents Table of Contents Facsimile Programming Internet FaxOption PC Printing & Scanning Specifications Maintenance & SuppliesTroubleshooting Appendix Unpacking & Installation Unpacking the Spcu Installing the Spcu Table of Contents Introduction MINOLTAFAX2800 and MINOLTAFAX3800 Model Differences How to Use This ManualIntroduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units Agency Certification Important Safeguards Important Safeguards Important Safeguards Multi-Tasking Multi-TaskingOperation Concurrent Operation Result Machine Components Machine ComponentsExternal Components Front Machine Components External Components Rear Machine Components External Components Internal and Optional Drum Cartridge Control Panel Layout Resolution KeysError Light Display No Key Function KeyYES Key Pin Code Key Speed Dial Key + KeyMail Key Redial/Pause Key Copy Key Keypad# Key Stop Key Definition of Display Symbols Machine Components Basic Operations Sending a Document Using Memory TransmitUse this setting For this Sending a Document Use the Resolution Key to select the desired resolution Memory Overflow Transmit Using the Speaker Key Using Combination Dial Dialing Methods Dialing Methods Auto Receive Receiving a DocumentReceiving a Document Manual Receive SET DOC. Face Down RX Complete Chicago 20P Memory Receive Memory Lock Provide this Substitute Memory Receive Recording Paper JAM Making Copies ProcedureMaking Copies This mode Does this COPY* COPIES=01 OK=START COPY* COPIES=02 OK=STARTSORT=YES Advanced Facsimile Using the Function Menu Using the Function Menu Broadcast Broadcast Timer TX Delay Transmission Timer TX Delay Transmission Mailbox TX Mailbox TX Print Mailbox RX Print Mailbox RX Print Memory RX Print Memory RX Polling TX Polling TX Single Multi -SELECT&PUSHYES Polling RX Polling RX Continuous Polling RX Relay Initiate Relay Initiate Using Combination Dial Using Combination Dial Journal Key Journal Key Report Key Report Key Manual TX Report ReportsTransmit Message Confirmation Reports Schedule Key Schedule Key PIN Code Key PIN Code Key Speaker Key Speaker Key Codes Codes Facsimile Programming Accessing The User Program Area Accessing The User Program AreaMenu Navigation Menu Group Sub-Menu Selections Choices Available Default Menu Structure Initial User DATA? Date & Time Entering Numbers and Letters Entering Your Telephone Number Initial User DataEntering The Date & Time Initial User Data Entering Your User Name Setting Department PWUser NAME? OK=YES NAME= OK=YES DEL=NO Machine Operations Setting the LCD ContrastSetting the Correct Dialing Type Tone/Pulse Machine Operations Buzzer VOLUME? OK=YES High *LOW OFF -SELECT&PUSHYES Setting the Buzzer VolumeChoices Available Description Line MONITOR? OK=YES High *LOW OFF -SELECT&PUSHYES Setting the Line Monitor Speaker VolumeSelecting Remote Monitor Remote MONITOR? OK=YES ON*OFF SELECT&PUSHYES PSTN/PBX? OK=YES Setting Your Fax Line Type PSTN/PBXPhone Line Telephone Number LCD Display/Dialing Access Line Pstn PBX SELECT&PUSHYES Setting the Power Save Mode Power Save MODE? OK=YES OFF *TIMER SELECT&PUSHYES Power Save TIME? OK=YES Setting the Power Save TimeSetting the Drum Counter Drum COUNTER? OK=YES Drum COUNTER=000519 OK=YES DEL=NO Document Scan Settings Document Scan SettingsResolution RESOLUTION? OK=YES STD Fine EX-FINE -SELECT&PUSHYES Scan CONTRAST? OK=YES Light *NORMAL Dark -SELECT&PUSHYES Scan ContrastPrint Density Print DENSITY? OK=YES Dark Light -SELECT&PUSHYES Reduction Copy Reduction COPY? OK=YES Onoff SELECT&PUSHYES Auto Cassette Sel Rec. Paper SizeAuto CASS. SEL.? OK=YES Not Available On OFF SELECT&PUSHYES Printer FAX One-Touch Keys Dial RegistrationDial Registration Dial Registration Edit/Deleting Speed Dial KeysEntering Group DIAL? OK=YES Group Dial KeysSelect REGIST.KEY Group Dial Group NAME= OK=YES Program DialProgram DIAL? OK=YES Select REGIST.KEY Function For 2=Timer TXTimer TX For 1=Broadcast For 7 = Polling RX Dial Registration For 3 = Mailbox TXFor 8 = Relay Initiate Batch TX Relaybox ID= OK=YES DEL=NO PASSWORD= OK=YES DEL=NOBatch TX? OK=YES Select REGIST.KEY- OK=YES Select REGIST. KEY- COMPLETE=NO Relay box Relay BOX 1 PW= OK=YES REPORT= TX Operation Default TXDefault TX? OK=YES MEM TX ADF TX SELECT&PUSHYES TX Operation Closed NETWORK? OK=YES ON*OFF SELECT&PUSHYES Closed Network TXFax Forwarding FAX FORWARDING? OK=YES Enter Forward Tele Header HEADER? OK=YES On OFF OK=YES RX Operation Memory RX ModeRX Operation On = Memory Lock On OFF SELECT&PUSHYES PASSWORD= OK=YESSET DOC.FACE Down TWO page PRINT? OK=YES On Onsort *OFF -SELECT&PUSHYES No. of RingsTwo Page Print Choice Available Description Reduction RX? OK=YES On OFF CUT SELECT&PUSHYES Reduction RXMailbox RX Mailbox RX? OK=YES Closed Network RX MODE? OK=YES Auto Manual -SELECT&PUSHYES RX ModeFooter Receive Time Print FOOTER? OK=YES Poll Group 01 =OFF OK=YES Continuous Poll RXCONTI. Polling RX? OK=YES Start TIME=000 OK=YES DEL=NO Stop TIME=000 OK=YES DEL=NO Polling ID= OK=YES DEL=NO Polling PW= OK=YES DEL=NO Units and must match for Polling to work Line 2 Fax No Line 2 SettingLine 2 Setting TX Line Priority TX Line PRIORITY? OK=YES Line 1 TX PRIORITY? OK=YES Line 2 Tone / PulseLINE2 TONE/PULSE? OK=YES Tone Pulse SELECT&PUSHYES Activity Report Reserv. Reservation Report TX Result REPORTX? OK=YES Onoff SELECT&PUSHYES TX Results ReportRX Results Report RX Result REPORT? OK=YES Onoff SELECT&PUSHYES Broadcast REPORT? OK=YES Onoff SELECT&PUSHYES Broadcast ReportToner Low Report Toner LOW REPORT? OK=YES ON*OFF SELECT&PUSHYES Other Reports and Lists Report Name Description Printing Auto Manual Reports Internet FaxOption Setup Internet Fax Components of Internet Fax Programming Internet Fax settingsMenu Item Description Setting up the Internet Fax Setting up the Internet Fax Server Setting POP3 Interval Error Report GMT Programming Locations One-Touch Dial Speed Dial Group Dial Program Dial Program DIAL? OK=YES Select REGIST.KEY Function Setting up the Internet Fax For 2=Timer TX Basic Operations of Internet Fax Manual TransmissionSingle Location Manual Receive Broadcast Advanced Operations of Internet FaxAdvanced Operations of Internet Fax One Touch, Speed Dial, and Group Dial Timer TXAutomatic Receive Error Messages Report Error messagesError messages LCD Display Messages NIC Time OUT Machine Time OUT Error messages PC Printing & Scanning Set Printer Menu Item Available Default DescriptionSet Printer Number of Copies Symbol SetSymbol SET? OK=YES SET PRINTER? Font Definitions Font NumberFont NUMBER? OK=YES Font NUMBER=1 OK=YES DEL=NO Font Number Pitch Point Orientation Line NUMBER? OK=YES Line NUMBER=64 OK=YES DEL=NO Line NumberPrint Font Print FONT? OK=YES Print Font PCL4 Enhance Memory before selecting PCL4 Enhance GDI Enhance Memory Allocations Standard Memory Configuration ChoicesMemory Allocations Off 576 Yes 384 288 297 PCL4 Emulation Connecting to a ComputerPCL4 Emulation Basic Operation Setting Up the Computer Application Printer DriverUsing the Manual Feed Tray to Print Printing Envelopes Printer Messages Printer MessagesAuto-Select Paper Tray Message Description Recommendations GDI Printer Featureoption GDI Printer Featureoption Pin Signal Connecting to Your PCInstalling The Printer Driver Windows95 PC Printing & Scanning Printing with your GDI Print Function Configuring the GDI Print SettingsGetting Help PC Requirements for the Twain Option Installing the Twain DriverScanning Twain Driver Option Scanning Twain Driver Option Scanner Troubleshooting Message Cause Solution PC Requirements Class 1 Fax/ModemClass 1 Interface Class 1 Fax/Modem Using Class 1 Mode Connecting Class 1 to Your PCInstalling the PC-Fax Software Modem type Generic Class 1 or Class Receiving a Fax in Class 1 Mode Sending a Fax in Class 1 ModeScanning in Class 1 Mode Printing in Class 1 Mode Class 1 Fax/Modem Class 1 Fax/Modem Maintenance & Supplies Paper Tray Loading the PaperLoading the Paper Optional Second Paper Cassette UnitSPCU Loading the Paper Document Jams Clearing Paper JamsClearing Paper Jams Paper Jams Jam at the Paper Feed Tray Clearing Paper Jams Jam at the Paper Feed Tray CoverJam at Paper Exit Tray Jam at the Spcu Clearing Paper Jams Changing Toner Cartridge Changing Toner Cartridge Changing Drum Cartridge Changing Toner Cartridge Cleaning the Scanner MaintenanceCleaning Your Fax Unit Maintenance Cleaning the White Roller Maintenance & Supplies Maintenance Troubleshooting Alarm Beeps Description Action TroubleshootingError Indication Types LED Indication Description Action Error Messages Message Cause/Symptom Action Toner Near Empty Troubleshooting Cause/Symptom Action Troubleshooting Tips Symptom Action Troubleshooting Troubleshooting Specifications Physical Specifications Physical Specifications Electrical Specifications Operational Specifications Operational Specifications Scanner Optional Accessories Specifications Facsimile SpecificationsClass 1 Interface RS-232 PC Interface LAN Interface Print Server Fax Transmission Specification RemarkInternet Fax Fax Reception Report Dual Line Lithium Battery Statement Environmental SpecificationsEnvironmental Specifications Unpacking & Installation Main Carton Contents Unpacking Accessories Box Contents Setting Up Fax Unit Setting Up Fax UnitInstalling the Drum Cartridge Removing the Packing Materials Installing the Toner Cartridge Installing the Paper Exit Tray Installing the Document Exit Tray Installing the Document Feed Tray Attaching the Power Cord and Telephone Cords 1cm Attaching the PC Cables Loading Paper Turning Power on Preparing Your Fax Unit Final CheckoutFinal Checkout Loading a Document Setting Up the Optional Spcu Setting Up the Optional SpcuUnpacking the Spcu Installing the Spcu Unpacking & Installation Setting Up the Optional Spcu Setting Up the Optional Spcu Index Symbols PBX Index