LG Electronics MF2800, MF3800 Troubleshooting

Troubleshooting

8 - 1 Troubleshooting

Troubleshooting

If your fax unit does not work properly, please refer to the following information to fix

some problems you might encounter before contacting your service representative.

However, if the problem still cannot be corrected, do not attempt further repairs. Turn OFF

your unit and consult your Service Representative. Never disassemble or try to fix your

fax unit on your own, as you could damage it and suffer risk of electric shock.

Error Indication Types

The fax unit warns you of an error or malfunction with the LED, ERROR or messages

detailed below. These pages cover the meaning of the LED, ERROR, and messages,

together with action you can take to correct the problem.

LED Indication Description Action

LED ON (Machine Trouble)

A minor malfunction has

occurred.

Follow the instructions on the

display.

LED Blinking (Machine trouble)

A malfunction has occurred. Call your Service

Representative.

Alarm Beeps Description Action

Three short intermittent beeps. An incorrect key has been

pressed. Press the correct key.

Short intermittent beeps lasting

for 3 seconds. A communications error has

occurred. Follow the instructions on the

display.

Continued short beeps. Handset is not placed on the

cradle after communication. Correctly place the handset on

the cradle.

Twenty intermittent beeps. (Machine trouble)

A malfunction has occurred in

the machine.

Call your Service

Representative.

Contents

Main Page Page IMPORTANT SAFETY INSTRUCTIONS LASER SAFETY INTERNAL LASER RADIATION (for all Uers) For United States Users Laser Safety CDRH Regulations For users In Other Countries For European User For Denmark Users For Finland, Sweden User For Norway Users Page CE Marking (Declaration of Conformity) USER INSTRUCTIONS (For U.S.A.Users) FCC PART15-RADIO FREQUENCY DEVICES WARNING FCC PART 15 - RADIO GREQUENCY DEVICES WARNING FCC PART 68 - TELECOMUNICATION DEVICES This equipment uses THE FOLLOWING USOC JACKS: RJ11C Page USER INSTRUCTIONS (For Canada Users) INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3) WARN ING INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3 ) WARN ING IC CS-03-TELECOMUNICATION DEVICE HEARING AID-COMPATIBILITY (For U.S.A./ Canada Users) For Australian Users For New Zealand Users OZONE RELEASE (For all Users) Page Page Page Table 1: Warning and Precaution Symbols Table 2: Meaning of Symbols Page Page Page Precautions for Routine Use Miscellaneous Table of Contents Chapter 1 - Introduction Chapter 2 - Basic Operations Chapter 3 - Advanced Facsimile Chapter 4 - Facsimile Programming Chapter 5 - Internet Fax(Option) chapter 6 - PC Printing & Scanning Chapter 7 - Maintenance & Supplies Chapter 8 - Troubleshooting Chapter 9 - specifications Appendix - Unpacking & Installation Page Page Page Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units Introduction to the MINOLTAFAX2800 and MINOLTAFAX3800 Units MINOLTAFAX2800 and MINOLTAFAX3800 Model Differences* How to Use This Manual Agency Certification Page Page Multi-Tasking Multi-Tasking Machine Components Page Page Introduction 1 - 8 Control Panel Layout SPEAKER DELETE PIN CODE FUNCTION YES NO 7 8 9 10 11 12 13 14 15 16 to enter ITU-T Sub-address in setting One-Touch or Speed Dial Keys. Introduction 1 - 10 FUNCTION YES NO 17 18 19 20 22 21 23 24 25 26 27 28 Page Definition of Display Symbols @ Page Page Sending a Document Using Memory Transmit 1 2 3 4 5 6 7 Memory Overflow Transmit ENTER FAX NO. or FUNCTION 1 2 3 4 5 6 7 8 (7776665555) -PUSH START KEY- Page Dialing Methods Dialing Methods You can use the following methods to dial a remote facsimile number from your unit. Receiving a Document Auto Receive 1 Manual Receive 1 2 Memory Receive (Memory Lock) 1 2 3 4 5 6 Page Page Making Copies 6 7 8 9 10 *COPY* COPIES=01 OK=START *COPY* COPIES=02 OK=START(SORT=YES) Page Page Broadcast 1 2 3 4 Timer TX (Delay Transmission) 1 2 3 4 Page Print Mailbox RX 1 2 3 4 Page Page Page Polling RX 1 2 3 4 5 Page Page Page JOURNAL Key JOURNAL Key 1 2 3 1 (MAR.01 14:00)TX NY OFFICE -OK Page Reports Reports Transmit Message Confirmation Manual TX Report 1 2 3 SCHEDULE Key 1 2 3 4 PIN CODE Key 1 2 3 PIN=_ OK=YES _ (TX=START) SPEAKER Key 1 2 3 4 Page Page Accessing The User Program Area Menu Navigation 1 2 3 4 5 Menu Structure Page Facsimile Programming 4 - 4 Entering Numbers and Letters SPEAKER @ 1 the 10-Key Pad. 2 use the One-Touch Keys. 3 Page Page Machine Operations Setting the LCD Contrast 1 3 Setting the Correct Dialing Type (Tone/Pulse) 1 2 3 Setting the Line Monitor (Speaker) Volume 1 2 3 Selecting Remote Monitor 1 2 3 Setting Your Fax Line Type (PSTN/PBX) Setting the Power Save Mode 1 2 3 4 5 1 2 3 Setting the Drum Counter 1 2 3 4 Document Scan Settings Resolution 1 2 3 1 2 3 Print Density 1 2 3 Reduction Copy 1 2 3 Rec. Paper Size 1 2 3 4 Auto Cassette Sel. 1 2 3 4 5 6 Dial Registration One-Touch Keys 1 2 3 4 5 2 3 5 Speed Dial Keys 1 2 3 4 Page 5 6 7 2 3 Program Dial 3 4 5 6 7 Page 7 8 2 3 Batch TX 1 Page Relay box 1 2 3 4 5 TX Operation Default TX 1 2 3 1 2 3 Fax Forwarding 1 2 3 4 5 Page Header 1 2 3 RX Operation Memory RX Mode 1 2 3 4 5 6 7 8 9 1 2 3 Two Page Print 1 2 3 Reduction RX 1 2 3 Mailbox RX 1 2 3 4 5 Closed Network 1 2 3 RX Mode 1 2 3 Footer (Receive Time Print) 1 2 3 Page 12 13 14 Line 2 Setting Line 2 Fax No. 1 2 3 2 3 Line 2 Tone / Pulse 1 2 3 Reports Activity Report 1 3 Reserv. (Reservation) Report 1 2 3 RX Results Report 1 2 3 Broadcast Report 1 2 3 Toner Low Report 1 2 3 4 Reports Other Reports and Lists Page Page Page Programming Internet Fax settings components of Internet Fax Page SERVER SETTING 1 2 3 4 POP3 INTERVAL 1 2 3 4 TIME OUT SETTING 1 2 3 ERROR REPORT 1 2 3 TIME ZONE 1 2 3 Setting up the Internet Fax Page Speed Dial 1 2 3 4 5 6 7 1 2 3 4 5 Page Basic Operations of Internet Fax Manual Transmission(Single Location) 1 2 3 1 1 2 3 Advanced Operations of Internet Fax Broadcast 1 2 3 4 1 2 3 4 5 One Touch, Speed Dial, and Group Dial Page Page Page Page Page Set Printer Set Printer Number of Copies 1 2 3 Symbol Set 1 2 3 Font Number 1 2 3 Line Number 1 2 3 Print Font 1 2 3 PCL4 Enhance 1 2 3 4 GDI Enhance 1 2 3 4 Memory Allocations Memory Allocations Standard Memory Configuration Choices MINOLTAFAX2800 / 3800 Memory configuration for Fax / GDI printing Memory Allocations MINOLTAFAX3800 Fax Memory configuration for Fax / GDI printing Page Page Printer Messages Printer Messages Auto-Select Paper Tray Page GDI Printer Feature(option) Connecting to Your PC Installing The Printer Driver Windows95 1 2 3 4 5 6 Page GDI Printer Feature(option) Configuring the GDI Print Settings Printing with your GDI Print Function Getting Help Page Scanning (TWAIN Driver Option) Scanner Troubleshooting File access error Class 1 Fax/Modem Class 1 Fax/Modem Class 1 Interface PC Requirements Class 1 Fax/Modem Page Page Page Page Page Page Page Page Page Clearing Paper Jams Paper Jams 1 2 3 4 1 Page Page Page Page Page Page Page Page Page Page Troubleshooting Error Indication Types Error Messages Page Page Troubleshooting Tips Page Page Page Physical Specifications Physical Specifications Height width Depth Electrical Specifications Operational Specifications Page Facsimile Specifications Optional Accessories Specifications Class 1 Interface (RS-232) PC Interface LAN Interface (Print Server) Internet Fax Item Specification Remark Page Dual Line Page Page Unpacking Unpacking Main Carton Contents Unpacking Accessories Box Contents Page Page Installing the Paper Exit Tray 1 Installing the Document Exit Tray Page 4 1cm 5 6 Page Page Turning Power ON 1 2 3 Final Checkout Final Checkout Preparing Your Fax Unit Page Setting Up the (Optional) SPCU Setting Up the (Optional) SPCU Unpacking the SPCU Page Page Page Page Page Symbols A B C D L M O P R T U